CovaU Energy

CovaU Energy is one of the smaller energy providers in Australia. Read more about them and find out how green they are here through Savvy’s energy review.  

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, updated on August 14th, 2023       

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CovaU is a wholly owned subsidiary of Tel Pacific Ltd (TPC), which is an Australian-based ASX-listed company with its head office in Sydney. However, its customer service centre is located in the Philippines.  

It is one of Australia’s smaller energy providers, and only entered the Australian energy market in 2014. However, since that time it has expanded its area of operation and now offers energy plans to all states except the NT and WA.  

Although best known as an energy retailer, CovaU also offers insurance and mobile phone plans, making it another option for customers wishing to bundle all their utility services together with one company.  


Disclaimer: Please note that Savvy does not represent CovaU Energy for their retail energy products. All listed information is correct as of August 2023 but subject to change.

Covau Energy logo

In which states or territories does CovaU Energy operate in?

CovaU Energy offers electricity and gas plans in: 

  • New South Wales 
  • Victoria 
  • Southeast Queensland 
  • South Australia 
  • ACT
  • TAS (electricity only)

What is the size of CovaU Energy in comparison to other energy retailers?

According to the Australian Energy Regulator’s latest report (Q2 2022/2023), CovaU Energy now has over 7,720 retail electricity customers, and they command around 0.1% of the electricity retail market share. Their gas customers number over 2,800, representing less than 0.1% of market share.

What are some of the pros and cons of using CovaU Energy as your energy provider?

  • Offer a variety of reasonably-priced energy plans 
  • Monthly billing options available
  • Offers a refer-a-friend bonus and rewards program
  • Has a 24/7 customer support service
  • No carbon neutral plans available
  • No fixed contracts on offer, so prices can fluctuate
  • Charges fees for paying by credit card or via Australia Post


How is CovaU Energy rated as a green energy provider?

According to Greenpeace’s Green Electricity Guide, CovaU Energy has a score of 4.14/10 overall. This score is because CovaU purchases most of its power from the open market, where coal and gas-fired power stations still dominate.  

Their scores for these specific criteria are: 

  • Providing clean, renewable energy: 30%
  • Ending coal use by 2030: 0%
  • Halting fossil fuel expansion: 100%
  • Support for new renewable energy: 46%
  • Pollution & environmental harm: 50%
  • Transparency in marketing:  30%

*Information from Greenpeace’s Green Electricity Guide current as of August 2023, but subject to change 

Why compare energy plans with Savvy?

Frequently asked questions about CovaU Energy

What is CovaU Energy’s ‘refer-a-friend' bonus?

If you refer a friend and they sign up to a Covau energy plan, both you and your friend can receive a $50 gift card, which can be spent at major retailers.  

How does CovaU Energy’s reward program work?

All CovaU customers receive complimentary membership to their rewards program. Rewards points can be redeemed at over 4,500 participating businesses including retail offers, cinemas, travel, leisure and dining options, hotels and car hire.  

Can I pay my CovaU energy bill by monthly instalment?

Yes, CovaU does offer the option to pay either your gas or electricity bill by monthly instalments, rather than once a quarter. When you sign up for a new plan, and have an idea of your annual energy consumption, CovaU will divide your annual bill amount by 12 to arrive at the monthly bill figure you’ll need to pay. Credits or refunds will be made when an actual meter reading takes place.  

Is CovaU an accredited GreenPower provider?

Yes, Covau Energy is an accredited GreenPower provider, offering either 25%, 50% or 100% GreenPower options.  

More energy retailer reviews

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Savvy is partnered with Econnex Comparison (CIMET Sales Pty Ltd, ABN 72 620 395 726) to provide readers with a variety of energy plans to compare. We do not compare all retailers in the market, or all plans offered by all retailers. Savvy earns a commission from Econnex each time a customer buys an energy plan via our website. We don’t arrange for products to be purchased directly, as all purchases are conducted via Econnex.

Any advice presented above is general in nature and doesn’t consider your personal or business objectives, needs or finances. It’s always important to consider whether advice is suitable for you before purchasing an energy plan. For further information on the variety of energy plans compared by Econnex, or how their business works, you can visit their website.