Ergon Energy

Ergon Energy is the only electricity retailer in rural Queensland. Find out more about them and discover how green they are here through Savvy’s energy review.  

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, updated on August 14th, 2023       

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The Ergon Energy Network (including Energex) is Queensland Government’s state-owned electricity distribution and retail corporation. It serves around 2.3 million customers in urban, rural, and remote areas across the state, excluding the southeast region of Queensland, and has 761,000 retail customers.

Established in 1999, Ergon Energy operates one of the largest distribution networks in the world due to Queensland's expansive and diverse geography. It covers an area of approximately 1.7 million square kilometres.

Ergon Energy Network draws its power from a range of sources, blending conventional and renewable sources. It owns and operates 33 stand-alone power stations that provide supply to isolated communities across Queensland which are not connected to the main electricity grid. It also owns the gas-fired power station in Barcaldine which supplies electricity into the main grid.

Disclaimer: Please note that Savvy does not represent Ergon Energy for their retail energy products. All listed information is correct as of August 2023 but subject to change.

Ergon Energy logo

Which states or territories does Ergon Energy supply power to?

Ergon Energy offers electricity plans in: 

  • Queensland rural areas, outside of the service area bounded by Coolangatta in the south, to Gympie in the north, and west to the Toowoomba Ranges.  

What is the size of Ergon Energy in Australia in comparison to other energy retailers?

According to the Australian Energy Regulator’s latest report (Q2 2022/2023), Ergon Energy has 30.1% of electricity market share in the whole of Queensland. By number of customers, this makes Ergon the fourth largest retail energy provider in Australia.  

What are some of the pros and cons of using Ergon Energy as your energy provider?

  • Electricity prices are regulated by the Queensland Government through the Queensland Competition Authority 
  • Choice of three electricity tariffs 
  • Includes a solar feed-in tariff set at 13.44c/kWh as of 1 July 2023 


  • No competition or other choices for customers who don’t wish to use Ergon Energy 
  • No mobile app to monitor energy use 
  • No GreenPower options

How is Ergon Energy rated as a green energy provider?

Ergon Energy distributes and retails electricity solely in Queensland. It has not been included in Greenpeace’s Green Electricity Guide, as it is a corporation owned by the Queensland Government. 

Why compare energy plans with Savvy?

Frequently asked questions about Ergon Energy

Where are Ergon Energy’s customer service centres located?

Ergon Energy’s customer solutions teams are located in Townsville and Rockhampton.  

Does Ergon Energy buy renewable energy?

Yes. Their renewable energy sources include wind farms near Ravenshoe and Atherton, and on Thursday Island, plus electricity from hydro stations at Paradise Dam and Tinaroo Dam, and from biomass plants at various sugar mills.  

How is Ergon Energy subsidised by the Queensland Government?

As a government-owned corporation, the Queensland Government subsidises Ergon Energy Queensland Pty Ltd through direct financial support to reduce the burden on electricity consumers. This assistance enables Ergon Energy to offer regulated prices to regional customers, ensuring price consistency with consumers in the southeastern part of Queensland. The Queensland Competition Authority sets the market price for electricity supplied by Ergon Energy.  

Is Ergon Energy an accredited GreenPower retailer?

No, Ergon Energy does not offer GreenPower renewable energy options to its customers.  

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Savvy is partnered with Econnex Comparison (CIMET Sales Pty Ltd, ABN 72 620 395 726) to provide readers with a variety of energy plans to compare. We do not compare all retailers in the market, or all plans offered by all retailers. Savvy earns a commission from Econnex each time a customer buys an energy plan via our website. We don’t arrange for products to be purchased directly, as all purchases are conducted via Econnex.

Any advice presented above is general in nature and doesn’t consider your personal or business objectives, needs or finances. It’s always important to consider whether advice is suitable for you before purchasing an energy plan. For further information on the variety of energy plans compared by Econnex, or how their business works, you can visit their website.