Lumo Energy

Lumo Energy is one of Australia’s smaller green energy providers. Find out more about them and discover how green they really are here with Savvy’s energy review.  

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, updated on August 14th, 2023       

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Lumo Energy, and its sister company Red Energy, are both 100% owned by Snowy Hydro, the renewable energy company which operates the Snowy Mountain Hydro-electric Scheme. This scheme is owned by the Australian Government, and consists of nine power stations, sixteen dams and hundreds of kilometres of tunnels and aqueducts. The Snowy Hydro scheme produces on average around 4,500 gigawatt hours of clean, renewable energy each year. However, Snowy Hydro also owns and operates three gas-fired power stations in NSW and Victoria, and three diesel power stations in South Australia, so it doesn’t provide 100% clean or renewable energy.  

Lumo Energy, which was bought by Snowy Hydro in 2014, provides gas and electricity plans to customers in VIC and SA. It offers several different energy plans to choose from, plus a unique rewards program for its customers in SA. 

Lumo Energy logo

In which states or territories does Lumo Energy offer energy plans?

Currently, Lumo Energy offers energy plans in: 

  • Victoria (gas and electricity)
  • South Australia (gas and electricity)

What is the size of Lumo Energy in comparison to other energy retailers?

According to the Australian Energy Regulator’s latest report (Q2 2022/2023), Lumo Energy now has over 46,430 retail electricity customers, giving them 0.7% of the retail market share. They have over 19,400 retail gas customers, with 0.8% of the gas market share.  

What are the pros and cons of using Lumo Energy as your energy provider​?

  • Certified carbon-neutral company 
  • Green energy provider, offering hydro-generated electricity
  • Also offers carbon-neutral gas plans for an additional cost
  • Offers both fixed and variable energy plans 
  • Its solar feed-in tariffs are not amongst the highest on offer 
  • No mobile app to track energy usage
  • Electricity prices only just below the default offer in VIC
  • Only offers plans in two states of Australia (but its sister company, Red Energy, provides plans in NSW, QLD and the ACT) 

How is Lumo Energy rated as a green energy provider?

According to Greenpeace’s Green Electricity Guide, Lumo Energy has a score of 6.6/10 overall. This score is due to the fact that Snowy Hydro, Lumo Energy’s parent company, owns and operates gas power stations and is currently building a new gas power station at Kurri Kurri, in NSW. * 

Their scores for these specific criteria are: 

  • Providing clean, renewable energy: 60%
  • Ending coal use by 2030: 100%
  • Halting fossil fuel expansion: 0%
  • Support for new renewable energy: 100%
  • Pollution & environmental harm: 100%
  • Transparency in marketing:  100%

*Information from Greenpeace’s Green Electricity Guide is current as of August 2023, but subject to change 

Why compare energy plans with Savvy?

Common questions asked about Lumo Energy

What is Lumo Energy’s ‘Refer a friend’ program?

If you refer a friend to Lumo Energy and they sign up to a gas or electricity plan, you will both receive a $25 gift card, which you can spend at leading retailers such as Coles, JB Hi-fi, Hoyts Cinemas or Myer. 

Does Lumo Energy have a rewards program?

Yes, they do have a rewards program, but it is only available to eligible residents of SA. Rewards points are awarded when you pay your gas or electricity bill, and can be redeemed for goods, services or movie tickets from major retailers including Coles, Woolworths, K Mart, Event Cinemas and JB Hi-fi, to name a few.  

Does Lumo offer GreenPower options?

Yes, Lumo Energy are an accredited GreenPower provider, although they only offer up to 10% GreenPower offset, which is quite surprising given the green nature of their parent company.  

Does Lumo Energy offer solar power feed-in tariffs?

Yes, Lumo Energy does offer solar feed-in tariffs, although they are not as generous as some other smaller energy retailers. For example, in Victoria, they offer 5.25c/kWh on their market offer, and only 4.9c/kWh on their default offer. In South Australia, their rate is 5.5c/kWh on their market offer, and 3c/kWh on their standing offer, which is on the low side in comparison to other retailers.  

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Savvy is partnered with Econnex Comparison (CIMET Sales Pty Ltd, ABN 72 620 395 726) to provide readers with a variety of energy plans to compare. We do not compare all retailers in the market, or all plans offered by all retailers. Savvy earns a commission from Econnex each time a customer buys an energy plan via our website. We don’t arrange for products to be purchased directly, as all purchases are conducted via Econnex.

Any advice presented above is general in nature and doesn’t consider your personal or business objectives, needs or finances. It’s always important to consider whether advice is suitable for you before purchasing an energy plan. For further information on the variety of energy plans compared by Econnex, or how their business works, you can visit their website.