Simply Energy is wholly owned by Engie, a French multinational utility company with its headquarters in La Défense, France. Engie is involved in large-scale electricity generation and distribution, natural gas, nuclear power and renewable energy. Engie is undergoing a transformation away from fossil fuels and is actively embracing renewable energy projects.
In Australia, Simply Energy offers a wide variety of electricity and gas plans in four states, including discount plans for seniors and 100% carbon-neutral offset plans. They also offer access to a virtual power plant for customers in SA.
In which states or territories does Simply Energy offer energy plans?
Currently Simply Energy offers electricity plans in:
- New South Wales (electricity and gas)
- Victoria (electricity and gas)
- Queensland (only electricity)
- South Australia (electricity and gas)
- WA (gas only)
How big is Simply Energy in comparison to other energy retailers?
According to the Australian Energy Regulator’s latest report (Q2 2022/2023), Simply Energy now has over 136,520 retail electricity customers, and they command 2% of the electricity retail market share. Their gas retail market share is 3% and they currently have around 68,800 customers.
What are the pros and cons of using Simply Energy as your energy provider?
- A wide range of energy plans available
- Movie tickets, NRMA membership and other rewards available
- 100% carbon neutral plans on offer
- Ability to choose 100% GreenPower plans
- No lock-in contracts or exit fees
- Useful phone app and email notification to monitor your energy use
- Parent company Engie is still heavily involved in gas power generation (although it is transitioning towards renewable energy)
- The company was fined $2.5 million by the Essential Services Commission in 2021 for switching customers to a new account without consent
- Some gas plans are only available if they are bundled with electricity plans
- Overseas call centre
- No plans available in Tasmania, NT or ACT
How is Simply Energy rated as a green energy provider?
According to Greenpeace’s Green Electricity Guide, Simply Energy has a score of 2.59/10. * This comparatively low score is due to the fact that its parent company, Engie, is involved in gas-fired power generation in addition to wind and solar power generation.
Their scores for these specific criteria are:
- Providing clean, renewable energy: 30%
- Ending coal use by 2030: 0%
- Halting fossil fuel expansion: 0%
- Support for new renewable energy: 86%
- Pollution & environmental harm: 50%
- Transparency in marketing: 0%
*Information from Greenpeace’s Green Electricity Guide is current as of August 2023, but subject to change
Why compare energy plans with Savvy?
Common questions asked about Simply Energy
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