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Simply Energy offers a variety of gas and electricity plans in Australia. Find out all about them and how they compare with other retailers through Savvy’s energy review.  

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, updated on August 14th, 2023       

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Simply Energy is wholly owned by Engie, a French multinational utility company with its headquarters in La Défense, France. Engie is involved in large-scale electricity generation and distribution, natural gas, nuclear power and renewable energy. Engie is undergoing a transformation away from fossil fuels and is actively embracing renewable energy projects. 

In Australia, Simply Energy offers a wide variety of electricity and gas plans in four states, including discount plans for seniors and 100% carbon-neutral offset plans. They also offer access to a virtual power plant for customers in SA.  

Simply Energy logo

In which states or territories does Simply Energy offer energy plans?

Currently Simply Energy offers electricity plans in: 

  • New South Wales (electricity and gas)
  • Victoria (electricity and gas)
  • Queensland (only electricity)
  • South Australia (electricity and gas)
  • WA (gas only)

How big is Simply Energy in comparison to other energy retailers?

According to the Australian Energy Regulator’s latest report (Q2 2022/2023), Simply Energy now has over 136,520 retail electricity customers, and they command 2% of the electricity retail market share. Their gas retail market share is 3% and they currently have around 68,800 customers.  

What are the pros and cons of using Simply Energy as your energy provider​?

  • A wide range of energy plans available 
  • Movie tickets, NRMA membership and other rewards available
  • 100% carbon neutral plans on offer
  • Ability to choose 100% GreenPower plans
  • No lock-in contracts or exit fees
  • Useful phone app and email notification to monitor your energy use
  • Parent company Engie is still heavily involved in gas power generation (although it is transitioning towards renewable energy) 
  • The company was fined $2.5 million by the Essential Services Commission in 2021 for switching customers to a new account without consent 
  • Some gas plans are only available if they are bundled with electricity plans
  • Overseas call centre 
  • No plans available in Tasmania, NT or ACT 


How is Simply Energy rated as a green energy provider?

According to Greenpeace’s Green Electricity Guide, Simply Energy has a score of 2.59/10. * This comparatively low score is due to the fact that its parent company, Engie, is involved in gas-fired power generation in addition to wind and solar power generation.  

Their scores for these specific criteria are: 

  • Providing clean, renewable energy: 30%
  • Ending coal use by 2030: 0%
  • Halting fossil fuel expansion: 0%
  • Support for new renewable energy: 86%
  • Pollution & environmental harm: 50%
  • Transparency in marketing: 0%

*Information from Greenpeace’s Green Electricity Guide is current as of August 2023, but subject to change 

Why compare energy plans with Savvy?

Common questions asked about Simply Energy

What is the Simply Energy 'Tracker'?

The Tracker is designed to assist in managing household energy consumption. Available to electricity account holders with a smart meter and email address, Tracker uses smart meter readings to monitor daily electricity usage. It then provides weekly email updates, delivering insights such as current usage, peak consumption day, average weekly expenditure, and remaining days in the billing cycle. This personalised data sent straight to your email address empowers customers to track and monitor their energy usage. 

What discounts are available to seniors with Simply Energy?

The Simply Seniors plan is only available to new customers in Queensland who hold a Seniors Card. It offers a guaranteed discount off the usage and supply charge depending on your energy usage.  

Can I get a new smart meter free of charge with Simply Energy?

Yes, customers in South Australia can apply to get a new smart meter for no additional cost when they sign up for Simply Energy’s Simply Smarter plan. The plan is not available in other states.

Does Simply Energy offer an energy plan with free movie tickets?

Simply Movie Perks is a special offer with a plan available only in Victoria. It gives customers rewards points called Vrewards for Village Cinemas. Customers get 1,000 Vrewards points each month for each utility plan they sign up to, with a normal movie ticket costing 2,500 Vrewards points. The Vrewards points can also be used for Gold Class upgrades and popcorn! The plan is also guaranteed 100% carbon neutral.  

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Savvy is partnered with Econnex Comparison (CIMET Sales Pty Ltd, ABN 72 620 395 726) to provide readers with a variety of energy plans to compare. We do not compare all retailers in the market, or all plans offered by all retailers. Savvy earns a commission from Econnex each time a customer buys an energy plan via our website. We don’t arrange for products to be purchased directly, as all purchases are conducted via Econnex.

Any advice presented above is general in nature and doesn’t consider your personal or business objectives, needs or finances. It’s always important to consider whether advice is suitable for you before purchasing an energy plan. For further information on the variety of energy plans compared by Econnex, or how their business works, you can visit their website.