Formerly known as TruEnergy, EnergyAustralia is our nation’s third-largest energy retailer. It generates, distributes and retails electricity and gas across five states of Australia. It’s a wholly-owned subsidiary of the Hong Kong-based China Light and Power Group (CLP Group.)
Energy Australia owns a number of fossil fuel power stations across Australia including the Mount Piper Power Station, Tallawarra Power Station, Yallourn Power Station and the (now decommissioned) Wallerawang Power Station. It has also invested heavily in renewable energy sources in recent years, with the development of the Cathedral Rocks Wind Farm and Waterloo Wind Farm, both in South Australia.
The company has committed to reaching net zero greenhouse gas emissions by 2050, and to transitioning away from burning coal by 2040. It is about to open Tallawarra B power station, which is Australia’s first power station to be powered by a blend of gas and 5% green hydrogen with direct emissions offsets.
Which states or territories does EnergyAustralia operate in?
- New South Wales
- Queensland (electricity only)
- South Australia
What is the size of EnergyAustralia in comparison to other energy retailers?
According to the Australian Energy Regulator’s latest report (Q2 2022/2023), EnergyAustralia now has over 1.6 million retail energy customers, and they command about 14.9% of electricity market share, and 18.4% of gas market share.
Pros and cons of using EnergyAustralia as your energy provider
- Multiple gas and electricity plans available to choose from
- Option to go carbon neutral at no additional cost
- Up to $150 sign-up credit available when you sign up online
- Their slick mobile app helps you keep tabs on your energy use
- Options to make payments weekly, monthly or fortnightly
- Offers live chat service for customer support
- Offers plans above the reference price in some states
- Credit card fees charged
- No energy plans are offered in NT or WA
- Very poor environmental record (according to Greenpeace)
- Australia’s second-largest climate polluter
- Has plans to continue burning coal until 2040
How is EnergyAustralia rated as a green energy provider?
According to Greenpeace’s Green Electricity Guide, EnergyAustralia has a score of 1.35/10, and is ranked No. 30 out of 32 energy retailers, with only Powerdirect and AGL Energy scoring a lower ranking. *
Their scores for these specific criteria are:
- Providing clean, renewable energy: 0%
- Ending coal use by 2030: 0%
- Halting fossil fuel expansion: 0%
- Support for new renewable energy 80%
- Pollution & environmental harm: 0%
- Transparency in marketing: 30%
*Information from Greenpeace’s Green Electricity Guide is current as of August 2023, but subject to change.
Why compare energy plans with Savvy?
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