CommBank Car Insurance Review | Features & Extras | Savvy

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CommBank is a leading provider of insurance in Australia, with a range of car insurance plans on offer. Read our review to learn more about its products!

Written by , updated on February 16th, 2024

Commonwealth Bank, or CommBank, is the largest bank in Australia and a leading provider of financial services. In 2022, CommBank sold its CommInsure general insurance business to Hollard in an exclusive 15-year partnership, with all CommBank car insurance policies now underwritten by Hollard. Whether you are looking for basic cover or a more comprehensive plan, CommBank offers drivers a number of car insurance options to choose from.

We break down CommBank’s car insurance products in this review so you can understand your options. Find out about the different levels of cover, what is and isn’t offered and the optional extras you can add today!

Disclaimer: all coverage offered by CommBank is subject to the terms and conditions of your policy. Limits and exclusions apply. Please refer to your Product Disclosure Statement (PDS) or contact CommBank if you’re unsure about what is and isn’t covered.

Please note that Savvy does not represent CommBank for its car insurance products. All listed policies, inclusions and limits are correct as of July 2023.

What car insurance policies are available through CommBank?

CommBank offers the following types of car insurance to Australian drivers:

Comprehensive Cover

Third Party Property Damage, Fire and Theft Cover

Third Party Property Damage Cover

Comprehensive Cover

Comprehensive car insurance offers the most extensive coverage of the types of car insurance available in Australia. CommBank’s Comprehensive cover offers the following inclusions:

Coverage for loss or damage to your vehicle due to collision or impact damage, fire, legal liability, storm, hail or flood, theft or attempted theft, and vandalism or malicious acts
Up to $10,000 for accidental death cover
Up to $500 for baby capsules and child seats
Up to $1,000 for domestic pets
Up to $600 for emergency accommodation costs if the incident occurs over 200 kms from home
Up to $800 for emergency repairs
Up to $75 per day for hire car following theft, for a maximum of 14 days
Up to $20 million for legal liability
Up to $1,000 for mobility devices/disability aids and $500 for other personal items
Replacement of a new vehicle after a total loss (new for old) if it is less than 2 years old
Up to $20 million if you destroy or damage someone else’s property with a substitute vehicle
Temporary cover for a replacement vehicle, up to 14 days
Reasonable towing and storage costs after an incident
Up to $2,000 for theft of keys
Up to $1,000 for trailer and caravan loss or damage when attached to your vehicle
Up to $500 for transportation costs

Third Party Property Damage, Fire and Theft Cover

Less extensive than comprehensive car insurance, this tier of cover offers protection against damage sustained due to theft and fire as well as damage to other vehicles and property, but not damage to your own vehicle. CommBank’s policy has the following inclusions:

Coverage for loss or damage to your vehicle caused by an identified uninsured driver, fire, theft or attempted theft
Up to $5,000 for damage from an identified uninsured driver
Up to $20 million for legal liability
Up to 14 days of temporary cover for a replacement vehicle
Up to $20 million in legal liability coverage for substitute vehicles
Towing and storage costs after an incident

Third Party Property Damage Cover

This is the most basic form of optional car insurance available, covering only damage your vehicle causes to other people’s property, rather than damage to your own vehicle. CommBank’s policy offers the following inclusions:

Up to $5,000 for damage from an identified uninsured driver
Up to $20 million for legal liability
Substitute vehicle legal liability coverage, up to $20 million
Temporary cover for a replacement vehicle for up to 14 days

Are there any optional extras available through CommBank?

Yes – CommBank’s Comprehensive car insurance cover offers the following optional extras:

Driver age restriction: reduced premium for excluding drivers under 30 years old
Hire car following an incident for up to 14 days
Optional additional basic excess: you can increase your excess to reduce your premium
Protected no-claim discount: your no-claim discount will not be affected by the first claim made in the period of insurance
Removal of excess for glass damage: no excess for claims related to windscreen or window glass damage

What are some of the pros and cons of buying car insurance through CommBank?

Choice of repairer: CommBank allows policyholders to use an insurer-recommended repairer or nominate their own.
Cover for mobility devices and disability aids: these are covered up to $1,000 under CommBank’s Comprehensive car insurance plan.
Cover for pets: veterinary expenses for domestic pets injured during an incident are covered up to $1,000.

Limited cover for TPFT policies: CommBank’s Fire and Theft plan does not offer cover for many theft-related incidents such as keys and personal items.
Limited child seat cover: cover for child seats on CommBank’s Comprehensive policy is capped at $500, as of July 2023.

Common questions about CommBank car insurance

Does CommBank offer CTP insurance?

No – CommBank doesn’t offer any Compulsory Third Party (CTP) insurance in any state or territory of Australia. Check your state or territory government’s website to find out what your CTP options are.

Does CommBank offer roadside assistance?

No – CommBank does not offer roadside assistance either as part of its car insurance policies or as a separate service.

Can I get any discounts on my CommBank car insurance?

Yes – if you take out car insurance with CommBank, you can save up to 10% when you buy online. You can also save money by building up your no-claim discount.

Do I have the option to pay my CommBank car insurance in monthly instalments?

Yes – at CommBank, you can pay your car insurance in one lump sum or in monthly instalments for no extra cost.

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Savvy’s comparison service includes selected products from a panel of trusted insurers and does not compare all products in the market. Any advice presented above or on other pages is general in nature and doesn’t consider your personal or business objectives, needs or finances. It’s always important to consider whether advice is suitable for you before purchasing an insurance policy. We always recommend readers to consult the Product Disclosure Statement (PDS) of different policies before purchasing your car insurance.

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Quantum Savvy Pty Ltd (ABN 78 660 493 194) trades as Savvy and operates as an Authorised Credit Representative 541339 of Australian Credit Licence 414426 (AFAS Group Pty Ltd, ABN 12 134 138 686). We are one of Australia’s leading financial comparison sites and have been helping Australians make savvy decisions when it comes to their money for over a decade.

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Disclaimer and important things you should know

Quantum Savvy Pty Ltd (ABN 78 660 493 194) trades as Savvy and operates as an Authorised Credit Representative 541339 of Australian Credit Licence 414426 (AFAS Group Pty Ltd, ABN 12 134 138 686). We are one of Australia’s leading financial comparison sites and have been helping Australians make savvy decisions when it comes to their money for over a decade.

We’re partnered with lenders, insurers and other financial institutions who compensate us for business initiated through our website. We earn a commission each time a customer chooses or buys a product advertised on our site, which you can find out more about here, as well as in our credit guide for asset finance. It’s also crucial to read the terms and conditions, Product Disclosure Statement (PDS) or credit guide of our partners before signing up for your chosen product. However, the compensation we receive doesn’t impact the content written and published on our website, as our writing team exercises full editorial independence.

For more information about us and how we conduct our business, you can read our privacy policy and terms of use.