NBN Speed Test

Test the speed for your home or business NBN plan to find out your download and upload speeds, ping and more.

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, updated on February 13th, 2024       

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Are you curious about how your NBN connection is performing? An NBN speed test is a great way to gauge the speed and reliability of your internet connection. Whether you're troubleshooting slow internet, verifying the promised speeds of your plan or simply satisfying your curiosity, you can conduct an NBN speed test right here with Savvy and learn more about what its results mean in our comprehensive guide.

Provided by Meter.net

What do the results of my speed test mean?

Understanding the results of your NBN speed test is crucial for evaluating the performance of your internet connection. Here's what each metric means:

  • Download speed (Mbps): download speed measures how quickly data can be transferred from the internet to your device. It's the most commonly advertised speed and is crucial for activities like streaming videos, browsing websites and downloading files. The higher the download speed, the faster you can access content from the internet.
  • Upload speed (Mbps): upload speed represents the rate at which data can be sent from your device to the internet. It's essential for activities like uploading files, video conferencing, online gaming and sharing content. While upload speeds are typically lower than download speeds on most residential plans, higher performance in this area is important for many businesses.
  • Ping: ping, also known as latency, measures the time it takes for data to travel from your device to a remote server and back. It's measured in milliseconds (ms). Lower ping times indicate lower latency and faster response times, which is critical for online gaming and real-time applications where delays can disrupt your experience.
  • Jitter: jitter represents the variation in ping or latency over a set period. It's the fluctuation in ping times and is measured in milliseconds as well. High jitter can lead to inconsistent performance in real-time applications, which can lead to choppy video calls or lag in online games. Many industry experts advise that jitter shouldn’t exceed 30ms.

In summary, a successful NBN speed test provides insights into the health of your internet connection. Ensure that your speeds meet the expectations set by your service provider and that your ping and jitter values are within acceptable ranges for your specific online activities.

How do I work out what NBN speed I need for my home or business?

Determining the right NBN speed tier for your home or business is essential to helping ensure a smooth online experience. Here's how to work out what NBN speed you need:

Assess your usage

Begin by evaluating your internet usage patterns. Consider the number of devices connected simultaneously, the types of online activities (such as streaming, gaming or working from home) and the number of users in your household or office.

Think about your speed requirements

It’s important to consider the various NBN speeds available to you to provide a better idea of what your options are. The speed tiers on offer are:

  • NBN 12 (Basic I Speed): designed for light users who mainly engage in web browsing, emails and minimal video streaming.
  • NBN 25 (Basic II Speed): may be suitable for one to two light or moderate users with web browsing and basic video streaming needs.
  • NBN 50 (Standard Speed): very popular and versatile, either for medium households with multiple users, HD video streaming and more demanding tasks like file transfers or high-use single-person households.
  • NBN 100 (Fast Speed): designed for heavy users, 4K streaming, online gaming and large file uploads/downloads, as well as large households of moderate to high users.
  • NBN 250 (Superfast Speed): ideal for power users requiring ultra-fast speeds for activities like 4K streaming and large data transfers, as well as small to medium businesses.
  • NBN 1000 (Ultrafast Speed): geared towards tech enthusiasts and medium to large businesses with demanding connectivity needs.

Test and adjust

Once connected, perform speed tests and complete regular activities to ensure your plan meets your expectations. If you consistently experience slower speeds than what you need, contact your provider to address the issue and potentially upgrade your plan.

Consider future needs

Think about future requirements. If your usage is likely to increase, or your household is expected to grow over the years, you may decide to opt for a higher-speed plan upfront.

What should I do if I’m not experiencing the NBN speed I’m paying for?

There are several steps you should take if you aren’t experiencing the speeds you’re paying for on your NBN plan. Consider the following:

  1. Check your equipment: ensure your modem and router are capable of handling the speeds of your chosen plan. Older or outdated equipment may limit your connection.
  2. Look at your Wi-Fi setup: in some cases, a slower internet connection can be attributed to a sub-optimal setup. Your modem or router should be in a central location with minimal physical obstacles between it and your device.
  3. Think about the devices connected: if you have too many devices connected at once, this could impact the bandwidth available at any given time. This may be the reason why your internet isn’t performing to the level you need it to.
  4. Consider network congestion: remember that internet speeds can vary due to network congestion, especially during peak usage hours. If this is the case, your provider may offer suggestions or upgrades to alleviate the issue.
  5. Perform speed tests: conduct regular speed tests using reliable websites or apps to track your internet speed. This data can be useful when discussing the issue with your service provider.
  6. Contact your provider: reach out to your NBN service provider's customer support. Explain the issue and provide them with your speed test results. They can help diagnose why your internet is slower than you need and take steps to resolve it, which may include troubleshooting or upgrading your plan.

Can I conduct a home wireless or mobile broadband speed test?

Yes – you can use Savvy’s internet speed test tool for a range of different connection types, including home wireless broadband or mobile broadband. This tool isn’t exclusive to NBN connections, helping a wider range of Australians gain a better understanding of their internet speeds and where they can be improved.

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Compare internet plans with Savvy

Regardless of whether you're looking for an internet plan for a one-person household or for your medium to large business, you can compare a range of offers from leading Australian providers side by side with Savvy. Get started with a free, no-obligation quote today!


Savvy is partnered with Econnex Comparison (CIMET Sales Pty Ltd, ABN 72 620 395 726) to provide readers with a variety of internet plans to compare. We do not compare all retailers in the market, or all plans offered by all retailers. Savvy earns a commission from Econnex each time a customer buys an internet plan via our website. We don’t arrange for products to be purchased directly, as all purchases are conducted via Econnex.

Any advice presented above is general in nature and doesn’t consider your personal or business objectives, needs or finances. It’s always important to consider whether advice is suitable for you before purchasing an internet plan. For further information on the variety of internet plans compared by Econnex, or how their business works, you can visit their website.

$50 Woolworths eGift card terms and conditions
  • The Promoter is CIMET Sales Pty Ltd ABN 72 620 395 726. Level 18/570 George Street Sydney, NSW 2000. Econnex Comparison is powered by CIMET.
  • Promotion available on qualifying Broadband Plan purchases between 1st February 2024 to 31st July 2024 (“Promotional Period”) and may be withdrawn at any time by Econnex Econnex Comparison retains the right to change or alter the terms of this offer.
  • You (“Customer”) will receive $50 worth of Woolworths Bonus Store eGift Cards when you purchase a Broadband Plan via Econnex Comparison, subject to these Terms and Conditions.
  • Information on how to qualify to receive the Woolworths Bonus Store eGift Card forms part of these Terms and Conditions. Participation in this promotion is considered acceptance of these Terms and Conditions.
Eligibility requirements
  • To be eligible to receive the Woolworths Bonus Store eGift Cards, you must purchase the Broadband Plan via the following link: https://app.econnex.com.au/broadband?rcCode=90709
  • You must switch to a new Broadband retailer. Customers who change plans via Econnex but remain with the same retailer will not be eligible.
  • Your Broadband Plan must be connected within 30 days from the date of purchase.
  • Eligible Recipients will receive the applicable Woolworths Bonus Store eGift Cards by email up to 120 days after purchasing the Broadband Plan.
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  • When the request for a connection cannot be completed, is unsuccessful, or a request is made for the cancellation of your Broadband Plan within the first 30 days from the date of connection, you will not be eligible to receive any gift card.
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  • Any ancillary costs with redeeming the gift cards are not included.
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  • If the offer is not able to be conducted as reasonably anticipated, due to any reason beyond the reasonable control of the Promoter, including but not limited to: technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right, in its sole discretion, to the extent permitted by law: a. to disqualify any individual; or b. to modify, suspend, terminate or cancel the promotion, as appropriate.
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  • Econnex Comparison will transfer your Broadband Plan request and details to the selected retailer.
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  • Please note that we do not compare all brands in the market, or all products offered by all brands.
  • If you have any inquiries regarding your Broadband Plan purchase, you can contact us directly at 1800 013 000 or email us at [email protected]
  • Econnex Comparison Terms and Conditions: https://www.econnex.com.au/terms-and-conditions/
  • By participating in this promotion, the individual authorises the Promoter to collect, hold, use and disclose their personal information in accordance with Econnex’s privacy policy, including providing such information to third parties such as contractors, service providers, suppliers and where required or authorised by law. Econnex’s Privacy policy can be found at https://www.econnex.com.au/privacy-policy
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Other Information
  • Woolworths Group Ltd ABN 88 000 014 675 is the issuer of the Woolworths Bonus Store eGift Card but is not the Promoter of the offer nor responsible for fulfillment of the offer terms.
  • Woolworths Bonus Store eGift Cards have a fixed term expiry as displayed on the front of the gift card and are redeemable in-store and online at Woolworths Supermarket stores only.
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  • Check your Spam/junk email if you have not received a Woolworths Bonus Store eGift Card in your inbox within 120 days after activation of your Energy, Electricity or Gas Plan.
  • Woolworths Store Bonus eGift Card is sent via email from [email protected] or [email protected]
  • For enquiries related to the application, gift cards, or adding or removing any details on the application, please contact the Econnex Comparison at 1800 013 000 or e-mail us at [email protected]
  • For the balance and transactions history on this Woolworths Bonus Store eGift Card and Woolworths Terms and Conditions visit https://woolworths.com.au/giftcards or call 1300 101 234.
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