Sumo Power
Sumo is a well-known Australian internet and phone plan provider which also offers energy plans through its Sumo Power division. Find out how they compare here through Savvy’s energy review.
Fact checked
Sumo Power is an Australian privately-owned unlisted company established in 2014. It is based in Melbourne, Victoria. It is a bundled utility provider, offering internet connections and phone plans in addition to energy plans in southern and eastern states. However, it does not offer energy plans in the NT, WA, TAS or ACT.
As a well-known bundled retailer offering a range of utilities (ie. gas, electricity, solar plans plus phone and internet connections,) Sumo has a reputation for offering no-frills cheap deals if consumers take advantage of the various discounts on offer.
However, bundling all your utilities can also come with risks, as Sumo Power and Sumo Gas paid penalties of $500,000 in 2022 for allegedly wrongfully disconnecting customers without giving sufficient notice, according to the Essential Services Commission.
Disclaimer: Please note that Savvy does not represent Sumo Power for their retail energy products. All listed information is correct as of August 2023 but subject to change.
In which states or territories does Sumo Power offer energy plans?
Currently Sumo Power offers electricity and solar energy plans in:
- New South Wales (including natural gas)
- Victoria (including natural gas)
- Queensland (electricity and solar only)
- South Australia (electricity and solar only)
What is the size of Sumo in comparison to other energy retailers?
According to the Australian Energy Regulator’s latest report (Q2 2022/2023), Sumo Power now has over 31,000 retail electricity customers, and they command around 0.50% of the retail market share. They have over 8,300 retail gas customers, which represents around 0.4% of gas market share.
Pros and cons of using Sumo as your energy provider
- Discounts for bundling your energy plans with NBN internet
- Discounts are available if you pay on time
- Competitive solar feed-in tariffs
- Pre-payment plans available also offering additional discounts
- Monthly billing options available
- No exit fees
- Gas plans only available in two states, electricity in four states
- No fixed term contracts, so prices may fluctuate
- No energy mobile app to assist with energy use monitoring
- Previous 2021 conviction and $1.2 million fine after an ACCC investigation into misleading contracts, alleging Sumo Power hiked prices soon after offering cheap energy plans
- Advertised discounts only apply to usage charges, not the total of the whole energy bill
How is Sumo Power rated as a green energy provider?
According to Greenpeace’s Green Electricity Guide, Sumo Power has a score of 3.54/10 overall. This relatively low score is due to the fact they buy energy from the National Energy Market, where coal and gas-fired power stations still provide most of Australia’s power. They have also not taken an active stance against climate change. *
Their scores for these specific criteria are:
- Providing clean, renewable energy: 30%
- Ending coal use by 2030: 0%
- Halting fossil fuel expansion: 100%
- Support for new renewable energy: 6%
- Pollution & environmental harm: 50%
- Transparency in marketing: 30%
*Information from Greenpeace’s Green Electricity Guide is current as of August 2023, but subject to change
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Savvy is partnered with Econnex Comparison (CIMET Sales Pty Ltd, ABN 72 620 395 726) to provide readers with a variety of energy plans to compare. We do not compare all retailers in the market, or all plans offered by all retailers. Savvy earns a commission from Econnex each time a customer buys an energy plan via our website. We don’t arrange for products to be purchased directly, as all purchases are conducted via Econnex.
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