fbpx

CGU Car Insurance

CGU offers a wide range of insurance products to Australians across the country. Read our review to learn more about its services!

Written by 
Savvy Editorial Team
Savvy's content writing team are professionals with a wide and diverse range of industry experience and topic knowledge. We write across a broad spectrum of finance-related topics to provide our readers with informative resources to help them learn more about a certain area or enable them to decide on which product is best for their needs with careful comparison. Meet the team behind the operation here. Visit our authors page to meet Savvy's expert writing team, committed to delivering informative and engaging content to help you make informed financial decisions.
Our authors
, updated on February 16th, 2024       

Fact checked

At Savvy, we are committed to providing accurate information. Our content undergoes a rigorous process of fact-checking before it is published. Learn more about our editorial policy.

CGU is an Australian company which offers insurance for cars, motorcycles, boats and caravans, as well as for home and contents, travel, hobby farms, business and workers compensation. Their policies are backed by IAG, one of Australia’s leading insurers, which also underwrites NRMA’s policies.

Find out what products are available through CGU and what coverage you can access in our review. Learn more about the inclusions and optional extras you may be able to add today!

Disclaimer: all coverage offered by CGU is subject to the terms and conditions of your policy. Limits and exclusions apply. Please refer to your Product Disclosure Statement (PDS) or contact CGU if you’re unsure about what is and isn’t covered.

Please note that Savvy does not represent CGU for its car insurance products. All listed policies, inclusions and limits are correct as of July 2023.

What car insurance policies are available through CGU?

CGU offers the following types of car insurance to Australian drivers:

Comprehensive Car Insurance

Comprehensive car insurance is the policy which generally offers the most extensive coverage, which is the case with CGU. The areas which are covered under CGU’s Comprehensive Car Insurance policies include:

  • Accidental loss of or damage to your car, such as due to collision, fire, storm, flood, theft, attempted theft, vandalism or a malicious act
  • Legal liability for damage to other people’s property caused by your car, up to $30 million
  • Cover for damaged or stolen baby capsules or child seats inside your car
  • Emergency or temporary repairs to ensure your car is safe to drive (up to $800)
  • Payment towards the funeral expenses of a driver who died as a result of injury sustained in a covered collision (up to $5,000)
  • Reasonable cost of a hire car similar to yours after theft or attempted theft until your car is repaired or claim is paid out (maximum of 21 days, $100 per day and up to $2,000 for excesses and bonds due to loss or damage)
  • Cover for personal items damaged in an incident or stolen from your locked car (up to $1,000)
  • Cover for the reasonable cost of removal of debris from your car from the scene of an accident
  • Cover for the recoding and repair of your car’s locks and barrels if your keys are stolen (up to $1,000)
  • New car replacement for vehicles which are declared a total loss within three years and 50,000km of initial registration
  • Reasonable cost of towing and storing your vehicle if it’s deemed unsafe to drive after a covered event (up to one tow, with the coverage of subsequent tows to be determined)
  • Cost of transporting your vehicle to or from a repairer if a covered incident occurs more than 100km from home (up to $500)
  • Cover for damage to, or loss of, a trailer attached to your vehicle (up to $1,000)
  • Reasonable cost of emergency transport home or accommodation if your car is deemed unsafe to drive due to a covered event and you’re over 100km from home (up to $500 in total)
  • Up to $5,000 in cover if you require legal representation before a coroner relating to a covered incident
  • Quality of repairs guaranteed by CGU
Third Party Fire and Theft Car Insurance

CGU’s Third Party Fire and Theft cover sits in between its cheapest and most expensive policy options both in terms of cost and inclusions. This policy can include the following areas of coverage:

  • Accidental loss of or damage to your car due to fire, theft or attempted theft
  • Legal liability for damage to other people’s property caused by your car, up to $30 million
  • Emergency or temporary repairs to ensure your car is safe to drive (up to $800)
  • Reasonable cost of a hire car similar to yours after theft or attempted theft until your car is repaired or claim is paid out (maximum of 21 days, $100 per day and up to $2,000 for excesses and bonds due to loss or damage)
  • Cover for the reasonable cost of removal of debris from your car from the scene of an accident
  • Cover for the recoding and repair of your car’s locks and barrels if your keys are stolen (up to $1,000)
  • Reasonable cost of towing and storing your vehicle if it’s deemed unsafe to drive after a covered event (up to one tow, with the coverage of subsequent tows to be determined)
  • Cost of transporting your vehicle to or from a repairer if a covered incident occurs more than 100km from home (up to $500)
  • Reasonable cost of emergency transport home or accommodation if your car is deemed unsafe to drive and you’re over 100km from home (up to $500 in total)
  • Up to $5,000 in cover if you require legal representation before a coroner relating to a covered incident
  • Damage to your vehicle caused by a named uninsured motorist (up to $5,000)
  • Quality of repairs guaranteed by CGU
Third Party Property Damage Car Insurance

Third Party Property Damage insurance is designed more to cover your liability for damage to other individuals’ property than your own vehicle, making it the cheapest type of cover as a result. What you can expect to come under your policy includes the following:

  • Legal liability for damage to other people’s property caused by your car, up to $30 million
  • Up to $5,000 in cover if you require legal representation before a coroner relating to a covered incident
  • Damage to your vehicle caused by an uninsured driver (up to $5,000)
  • Quality of repairs guaranteed by CGU

Are there any optional extras available through CGU?

Yes – CGU offers several optional extras on their Comprehensive Car Insurance policies. These are:

  • Reasonable cost of a hire car similar to yours after another covered incident until your car is repaired or the claim is paid out (maximum of 21 days, $100 per day and up to $2,000 for excesses and bonds due to loss or damage)
  • No excess or impact on no-claim bonus for claims relating solely to the repair or replacement of windscreen or window glass
  • Protection for your no-claim bonus for either one at-fault claim or all at-fault claims during your period of insurance

What are some of the pros and cons of buying car insurance through CGU?

  • Third party liability cover up to $30 million: unlike most other insurers whose third party liability cover maxes out at $20 million, you can potentially gain access to up to $30 million through a CGU policy.
  • Hire car cover up to 21 days: if your vehicle is stolen or you’ve added the relevant optional extra, you can be at least partly covered for the cost of a rental vehicle for up to 21 days while your car is being repaired.
  • Generous cover for emergency repairs: while some insurers offer cover for up to $500 worth of emergency repairs, CGU can cover up to $800 to get your car back on the road.
  • No roadside assistance available: CGU doesn’t offer any roadside assistance either as part of their policies or an optional extra.
  • No automatic cover for hire car after no-fault accidents: the only automatic cover for a hire car comes if yours is stolen or damaged due to attempted theft, meaning that even if it’s damaged in an incident for which you aren’t at fault, you’ll need to pay extra for cover.

Common questions about CGU car insurance

Can I choose between market and agreed value cover?

Yes – CGU offers car owners the ability to choose between market and agreed value cover. This means in the event your car is declared a total loss, the payout you receive will either be based on your car’s market value at the time of the incident or a pre-determined amount as agreed upon by you and CGU.

Can I choose my own repairer with CGU?

Yes – provided the repairer you choose meets CGU’s requirements in terms of price and appropriate licences, you can select your own repairer.

In what states does CGU operate in Australia?

As of July 2023, CGU only offers car insurance to residents of New South Wales, Victoria, Queensland, Tasmania and the ACT. If you’re living in South Australia, Western Australia or the Northern Territory, CGU states that you can purchase cover through one of its partners or directly through NRMA.

How do I make a claim through CGU?

Through CGU, you can lodge your claim via phone 24/7 or online via their claims form.

Helpful guides on car insurance

Car Insurance Banner - Young couple looking at car insurance documents, including their certificate of currency.

Certificate of Currency

Learn about what a certificate of currency is when it comes to your car insurance policy in Savvy’s guide. Are...

Car Insurance Banner - Young couple picking out a car to lease at a dealership

Leased Car Insurance

If you are leasing a car in Australia, learn about your car insurance coverage options as well as the role...

Car Insurance Banner - Woman pinches her nose in frustration while sitting at the wheel of her car.

What Voids Car Insurance?

Learn about the common factors that could void your car insurance with Savvy. Car insurance provides protection and peace of...

Car Insurance Banner - Front view of a blue car which has been written off in an accident.

Car Insurance for Write-Offs

Learn about what to do when your car is written off and the insurance claim process in Savvy’s comprehensive guide....

Car Insurance Banner - Young couple smiling in a meeting with a car insurance broker

Car Insurance Brokers

Find out what car insurance brokers are and how they work, then compare car insurance offers online. Compare car insurance...

Car Insurance Banner - Businesswoman looking at her phone while standing outside her car.

How to Change Car Insurance

Find out how to change your car insurance provider and what factors to consider with Savvy. Choosing the right car...

Compare car insurance policies with Compare the Market

Savvy is partnered with Compare the Market to help you compare a range of car insurance policies from a panel of trusted providers.

Explore car insurance options by make

Select your car make and find out how much it may cost to insure, read helpful guides and compare quotes.

Disclaimer:

Savvy (ABN 78 660 493 194, ACR 541 339) provides readers with a variety of car insurance policies to compare. Savvy earns a commission from our partnered insurers each time a customer buys a car insurance policy via our website. All purchases are conducted via our partners’ websites. The integrity of our comparison service is unaffected by our partnerships with those businesses and our effort remains to bring further brands that do not already use our comparison service onboard.

Savvy’s comparison service includes selected products from a panel of trusted insurers and does not compare all products in the market. Any advice presented above or on other pages is general in nature and doesn’t consider your personal or business objectives, needs or finances. It’s always important to consider whether advice is suitable for you before purchasing an insurance policy. We always recommend readers to consult the Product Disclosure Statement (PDS) of different policies before purchasing your car insurance.

We'd love to chat, how can we help?

By clicking "Submit", you agree to be contacted by a Savvy Agency Owner and to receive communications from Savvy which you can unsubscribe from at any time. Read our Privacy Policy.