Aside from a broker, how else can I purchase my travel insurance?

You can purchase basic or comprehensive travel insurance through travel agents, insurance companies or certain banks or simply by going out and doing the research yourself. There are also some credit card companies which offer complimentary travel insurance, which may be conditional on you purchasing your flights or accommodation using the card.

What details and documents do I need to provide my broker?

If you’re wondering what you need to take out travel insurance with a broker, you don’t need much. A broker will need a few details to help find the right travel insurance policy that suits your unique circumstances, including: The full name and date of birth of all travellers The countries you intend to visit How long you are travelling for Whether you have any pre-existing medical conditions If you’ve received two doses of the COVID-19 vaccine

Do I need a travel insurance broker to take a domestic trip?

You can still purchase domestic travel insurance through a broker if you’re just taking a road trip across Australia or visiting family and friends in Sydney. However, if your trip is relatively short and inexpensive, you may simply decide to skip using a broker and compare options yourself with Savvy.

Should I buy my travel insurance through a travel agent instead?

Buying your travel insurance through a travel agent can be convenient if you’re already going through them for your flights and accommodation. It can also give you peace of mind that if anything goes wrong, your agent can help you out. However, buying your policy through a travel agent can be expensive because they often charge you a commission on top of the standard cost of the policy. It’s also likely you won’t be given the same level of choice when it comes to your policy, which is one of the benefits you get by comparing with Savvy.

What do I do if I need to make a claim?

Making a claim on your travel insurance is usually pretty painless and can be done in no time at all. Generally speaking, most insurance companies will allow you to submit your claim online, which includes the following steps: Enter your policy reference number and attached email address Complete the online claim form and provide plenty of detail Attach your supporting documents, such as medical or police reports and any receipts Provide your bank account details for your refund Wait for an outcome Most insurers will tell you it can take up to ten working days to receive a verdict on your claim. It’s important to respond to questions about your claim quickly so it doesn’t hold up the process. Also, it’s a good idea to file a claim as soon as possible so the details of the incident are fresh in your mind.