Switch Gas Providers

Looking to switch gas providers? Compare gas plans and save money here with Savvy today through our 100% free, instant online comparison service.

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, updated on August 11th, 2023       

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Are you thinking of switching gas providers and hoping to save money on your energy bills? Look no further than Savvy's gas supplier comparison service.  Our 100% free online comparison service makes it easy to find and compare gas deals all in one place.   

Our service allows you to compare gas plans from some of Australia’s leading retailers side-by-side, find the offer which is the best fit for your needs and budget, and then make the switch online. If you find a better deal, switching with Savvy is hassle-free and could potentially save on your energy bills. Start comparing with us today and see if you can save on your gas bill! 

Can I switch gas providers?

Your ability to switch gas providers will depend on where you live in Australia, as there are regional differences in how gas is provided. It'll also depend on whether you have piped natural gas or rely on LPG gas cylinders.  

In Australia, there are three distinct gas regions which are based on the main gas basins and the infrastructure and pipelines which are connected to them. Whether you’ll be able to change gas providers will depend on which gas region you live in. 

  • Eastern Gas Region – connects Australia’s eastern and southern states and territories including NSW, Victoria, Queensland, SA and the ACT.  
  • Western Gas Region – the largest gas basin in the country, it supplies domestic gas consumption in WA 
  • Northern Gas Region – the smallest gas region which supplies gas for export and also bottled gas to Northern Territory residents. 

If you live in Queensland, NSW, Victoria, SA or the ACT, you’ll have a range of gas suppliers to choose from, both for LPG bottled gas and natural gas. 

If you live in Tasmania, you might be able to access natural gas depending on where you live, and may be able to change bottled gas suppliers, but you'll have a more limited choice. Natural gas is supplied to Tasmania from the Victorian offshore Gippsland Basin gas fields, through the undersea Tasmanian Gas Pipeline. 

If you live in the NT, you won’t be able to receive piped natural gas and will have a very limited choice of providers of LPG bottled gas. 

If you live in WA, you may be able to receive piped natural gas if you live in Perth, Kalgoorlie, Geraldton and the south-west, but more remote residents rely on LPG gas bottles. However, if you’re connected to the gas pipeline, you’ll have a choice of at least five gas providers. 

How do I switch natural gas providers through Savvy?

Switching gas providers is easy through Savvy. Just follow this simple process and we’ll help you compare plans to help you find the best possible gas plan in minutes. 

  1. Provide details about your gas usage: to switch gas providers, start by providing us with some basic information, such as where you live, whether you’re moving house and if you have a concession. Having your current gas bill handy will help refine the quotes to more accurately reflect your situation by providing information about your current provider, usage and what you’re paying.  
  2. Compare gas plan offers online instantly: we'll then provide you with a range of gas plans to compare online, based on where you live and what you're looking for. You'll be able to see what's available in your local area and how much you could potentially save each month and year. 
  3. Choose a new provider: if you find a new gas plan which fits your needs, you can go ahead and select your new provider online. After you choose your new gas supplier, you'll need to provide us with the necessary details to make the switch for you. From there, your new gas provider will contact you to confirm your new plan and get your contract in place.  
  4. Get a meter reading in preparation for the switch: your new gas supplier will inform your former retailer about the change. They'll do a final meter reading and issue you with a final bill. There’s nothing more you need to do, as the switch will be arranged for you. Your gas supply won’t be cut off during the switchover, and you won’t be left without supply. 
  5. Don’t stop there – compare your electricity plan too!  Savvy can also assist you to compare and potentially save on your electricity plan, too. Whether you’ve got a solar system or not, by comparing available energy plans through Savvy you’ll be able to see the latest plans and discounts on offer and make the switch seamlessly if you find a better deal.

What’s the difference between bottled LPG gas and natural gas?

In Australia, natural gas and LPG (liquefied petroleum gas) are the two types of gas used for cooking, heating and hot water systems. The main difference between them is the way they’re delivered to your home. Natural gas is delivered through pipelines connected to the gas mains, while LPG is supplied in gas bottles or cylinders which need to be manually refilled or replaced. 

Another difference is in their composition. Natural gas is primarily composed of methane, while LPG is a mixture of propane and butane. This means that LPG has a higher energy content and burns hotter than natural gas. 

When it comes to cost, natural gas is generally cheaper than LPG if you use large quantities of gas, but this can vary depending on where you live and your usage patterns. If you live in an area without access to natural gas pipelines, LPG may be your only option for gas supply. It’s important to compare gas plans and usage requirements to determine which gas type is the best option for your household needs. 

If I use LPG gas, how do I switch suppliers of my gas bottles?

LPG gas for household cooking and water heating is usually supplied in either 45kg or 90kg gas cylinders. These are larger household versions of the smaller 5kg or 9kg gas bottles commonly used for barbecues in Australian backyards. They're usually supplied two at a time, so that when one bottle runs out, it’s a simple matter to swap gas bottles to ensure a continuous supply and arrange for the replacement of the empty bottle. 

If you choose to swap LPG gas providers, it may be necessary for your former supplier to collect their gas cylinders, and your new supplier to provide you with new ones. 

However, some gas suppliers have arrangements in place to use the same gas cylinders as other providers in the area, so the switch can take place when new gas bottles are ordered and supplied. Contact your current bottled gas supplier if you require further specific information about switching suppliers.

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Frequently asked questions about switching gas providers

Can I switch natural gas providers if I rent my home?

You can switch gas providers if you rent your home. However, you’ll have to check with your landlord or property manager first to ensure you’re allowed to make a switch. 

How long does it take to switch gas providers?

The switching process usually takes around two to three business days, but this may depend on your billing cycle. Your new provider will contact your distributor, who can then contact your current retailer to arrange for the switch to take place. You won't be left without gas during the switchover process. 

Will I be charged an exit fee if I switch gas providers?

If you’re under contract with your current provider, you may be charged an exit fee for switching, depending on the terms of your contract. Check with your current provider to see if an exit fee will apply to you. 

Will I have to pay disconnection and reconnection fees if I switch providers?

No – you shouldn’t have to pay disconnection and reconnection fees, as your gas supply won’t be disconnected during the switch (unless you’re moving house.) If you are moving house, then disconnection fees may apply. However, you may wish to check with your current provider to find the exact wording of the supply contract you’re under.  

Can I switch providers if I'm in debt to my current gas provider?

Yes – you can still switch gas providers if you owe money to your current provider. However, you will probably need to pay off any outstanding debt you owe before you can make the switch. 

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Savvy is partnered with Econnex Comparison (CIMET Sales Pty Ltd, ABN 72 620 395 726) to provide readers with a variety of energy plans to compare. We do not compare all retailers in the market, or all plans offered by all retailers. Savvy earns a commission from Econnex each time a customer buys an energy plan via our website. We don’t arrange for products to be purchased directly, as all purchases are conducted via Econnex.

Any advice presented above is general in nature and doesn’t consider your personal or business objectives, needs or finances. It’s always important to consider whether advice is suitable for you before purchasing an energy plan. For further information on the variety of energy plans compared by Econnex, or how their business works, you can visit their website.

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