5 ways to shut down a pushy car salesperson

Last updated on February 29th, 2024
  Written by 
Bill Tsouvalas
Bill Tsouvalas is the managing director and a key company spokesperson at Savvy. As a personal finance expert, he often shares his insights on a range of topics, being featured on leading news outlets including News Corp publications such as the Daily Telegraph and Herald Sun, Fairfax Media publications such as the Australian Financial Review, the Seven Network and more. Bill has over 15 years of experience working in the finance industry and founded Savvy in 2010 with a vision to provide affordable and accessible finance options to all Australians. He has built Savvy from a small asset finance brokerage into a financial comparison website which now attracts close to 2 million Aussies per year and was included in the BRW’s Fast 100 in 2015 as one of the fastest-growing companies in the country. He’s passionate about helping Australians make financially savvy decisions and reviews content across the brand to ensure its accuracy. You can follow Bill on LinkedIn.
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What lines will shut down a pushy car salesperson?

A pushy car salesperson will back off if you respond firmly and cleverly. You have to be prepared and know how to answer to such a seller when he tries to convince you to spend high amounts of money on their products.

1. Salesperson: “I need to discuss with my manager first.”

You: “I need to discuss with my partner first.”

A salesperson will try to play the role of the good cop, while the sales manager is the bad cop. This is a common strategy, to try to make you believe that the seller is in your corner, but you know, the manager does not agree with this offer. And he even “tries” to convince the sales manager to cut down the price and get a good deal for you. This deal will never be in your favour anyway. Use the same tactic and picture your spouse – whoever it is – as the bad person who does not agree on the deal.

2. Salesperson: “Our company is already losing money on this offer.”

You: “I am already losing a small fortune on this offer.”

Even if they try to gain your sympathy, don’t let yourself be fooled by their tricks. A salesperson would never make a deal in which they lose money. They are not a charity foundation and losing some money in your favour is out of the discussion from the very beginning.

3. Salesperson: “This offer is in high demand, and I have another interested buyer.”

You: “I could get the same if I go down the street.”

Such a line is meant to pressure you into purchasing that vehicle now so that you don’t have time to analyse the offer better or think a little before sealing the deal.

4. Salesperson: “We offer all these features for free.”

You: “I don’t even need or want them.”

How can you justify an exorbitant price? With a wide array of valueless features, such as undercoating, pre-sale inspections, fabric protectant, or even optional equipment. In fact, none of these non-factory items are free, and you pay a lot for them. If you don’t need the extra options, tell it to your dealer.

5. Salespersons: increase the price or reveal hidden costs at the last minute

You: decrease your offer immediately

When a car seller noticed that you are enchanted by an individual vehicle and can’t wait to have it, he may change the deal at the last minute – by increasing the price or revealing hidden fees, even though you have already agreed on the price. If he does this, it’s time for you to change your offer as well.

Some quick facts

  • It is projected that Australians will buy a total of 1.2 million new cars by the end of 2016.
  • According to a 2011 survey regarding car ownership, half of Australian households used two or more cars.

Have you ever been in one of these situations before? How did you manage to shut down a pushy car salesperson in the past? Use the comments section to share your experience with our readers and us.

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