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NIB Travel Insurance Review

Learn more about NIB's travel insurance policies to find out more about their coverage and fees and compare them with other insurers today.

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, updated on June 26th, 2023       

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NIB, the third-largest travel insurance company in Australia, has been providing consumers with security on their holidays since 2016. Primarily a health insurer, the company's headquarters are in Newcastle, just outside of Sydney.

You can find out how the travel insurance products offered by NIB compare to those of other companies right here with Savvy. Compare the benefits and drawbacks of NIB's policies, no matter if your holiday plans take you to Broken Hill or from island to island in the Maldives.

If you want to learn more about NIB and your travel insurance options, start the quote process with us today.

*Please note that Savvy does not represent NIB for its insurance products.

More about NIB travel insurance

What travel insurance policies does NIB offer?

Among NIB's several travel insurance plans are:

  • International Comprehensive: NIB’s comprehensive cover offers you protection against overseas medical treatment, cancellation and travel delays and allows you to be reimbursed for any lost or damaged luggage. You also get coverage for the excess on a rental car and the opportunity to choose your cancellation cover limit.
  • International Essentials: the bare-bones coverage for those travelling on a budget, NIB offers much of the same benefits as the comprehensive plan although with lower claim limits. However, you won’t be covered for any COVID-19-related travel expenses.
  • Domestic Comprehensive: if you're sticking close to home on your holiday, NIB’s domestic travel insurance policy covers you for any rescheduling of travel plans, the cost of returning home early and replacing or repairing your personal items and luggage.
  • Domestic Essentials: this basic travel insurance package covers you for your early return home and any emergency costs and expenses relating to rescheduling your travel plans. The claim limits on this policy are considerably lower than those of the comprehensive domestic policy offered by NIB and you miss out on coverage for the excess on a rental car.
  • Annual Multi Trip: if you’re regularly travelling more than 200km for your home, either internationally or within Australia, this policy provides you with cover for unlimited trips across the year up to 45 days in duration each.
International Comprehensive International Essentials Domestic Comprehensive Domestic Essentials
Overseas medical
Unlimited
Unlimited
N/A
N/A
Cancellation
Chosen limit
Chosen limit
Chosen limit
Chosen limit
Luggage/personal items
$12,000
$5,000
$4,000
N/A
Personal liability
$2.5 million
$500,000
N/A
N/A
Rental vehicle excess
$5,000
$2,000
$5,000
N/A
Theft of cash
$200
N/A
$250
N/A
Travel delays
$2,000
$1,000
$500
N/A

Before taking off on that long-awaited trip away, however, comparing quotes with Savvy can ensure you obtain the best deal possible on travel insurance.

What optional extras are available through NIB?

Travel insurance doesn't cover all activities, and some companies may even make you pay more if you engage in a high-risk pursuit while on holiday. NIB provides a few supplementary choices, such as:

  1. Snow sports cover: if you're taking a trip to the snowy mountains of Australia or the Dolomites on your getaway to Italy, you'll require additional insurance coverage. By purchasing extra cover, NIB will reimburse you for expenses in the event of a ski area closure or the need to rent new gear.
  2. Specified item cover option: travel insurance claims from NIB are subject to the same limitations as those from other carriers. On the other hand, for an additional fee, you may extend coverage for individual products up to $4,000 or a collection of things up to $10,000.
  3. Specified medical conditions option: you may have to pay more for health insurance if you need treatment for an illness or injury that isn't considered a pre-existing health issue. Specific forms of diabetes, heart conditions and cancer aren’t routinely covered by plans, although ailments including epilepsy, incontinence and reflux are.

What exclusions should I be aware of when buying travel insurance through NIB?

While insurance is essential to giving you peace of mind while you're abroad, there are still risks that may not be covered. That's why it's essential to study what your policy excludes before you go on your next trip. Coverage from NIB is subject to the following broad exceptions:

  1. The loss of enjoyment or a business opportunity or any damage to goodwill
  2. Any losses stemming from war, insurrections, revolutions or the act of a foreign enemy
  3. If your means of transport suffers a mechanical fault
  4. Accidents due to the consumption of alcohol or drugs
  5. Any loss resulting from you breaking the law
  6. Medical treatment for an undisclosed pre-existing condition

If you've done your research and found a policy that interests you, you should read the Product Disclosure Statement from the provider. The fine print will explain each policy to help you ensure that your insurance covers your trip essentials.

What we think of NIB travel insurance

What we like

Generous claim limits on luggage

Compared to its competitors, NIB allows you to claim a much higher amount on your luggage and personal items than other providers.

Low excesses

A policy excess with NIB is one of the lowest in the industry, starting at only $150. This excess must be paid in full at the time a claim is made on a travel insurance policy.

Choose your cancellation cover

Purchasing travel insurance through NIB allows you to select how much coverage you want or need if you need to cancel your holiday at any time.

What we don't like

Low personal liability protection

Unlike other providers who offer up to $5 million in personal liability cover, NIB offers half of that on comprehensive international and domestic travel insurance policies.

Few extras and add-ons

While its competitors offer add-ons which cover you for taking part in high-risk activities, NIB has relatively few optional extras apart from its optional winter sports coverage.

Modest travel delay expenses

You’re only able to claim up to $2,000 in expenses if your domestic or international holiday is delayed, while some other providers offer unlimited coverage if you need to call off your travel plans.

Types of travel insurance

Why compare travel insurance with Savvy?

Frequently asked questions about NIB travel insurance

Does NIB provide coverage for COVID-19-related costs?

Yes – NIB travel insurance provides cover for a range of COVID-19-related expenses, depending on the level of coverage you choose. For example, if you chose an international comprehensive policy, you’d receive unlimited coverage for medical expenses, repatriation and up to $10,000 in travel costs. However, if you took out a basic policy, you wouldn’t be afforded any coverage for pandemic-related expenses.

How do I make a claim through NIB?

You can submit a claim with NIB online 24 hours a day, seven days a week through its online claims website. NIB requires you to do the following to submit a claim:

  • The incident you’re claiming
  • Circumstances surrounding the claim
  • How much you need to be reimbursed
  • Submit any relevant documents to support your claim (for eg: medical or police reports, receipts)

 
Once you’ve submitted your claim, it can take up to ten business days for a response from NIB as to whether your claim has been approved. To ensure the process isn’t beset by delays.

Does NIB offer coverage if I’m pregnant?

NIB covers you if you’re up to 26 weeks pregnant for a range of incidentals on your trip. However, they won’t cover you for medical conditions that are directly related to your pregnancy, such as acute morning sickness or gestational diabetes.

How much will my travel insurance cost?

Many factors affect how much you'll spend on travel insurance, including:

  • Your age
  • How long you’re planning to travel
  • The destinations you’re visiting
  • Whether you suffer from any pre-existing conditions
  • If you need any optional extras, such as cruise or adventure sports cover
  • The travel insurance company you choose and the level of coverage you’re prepared to pay for

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