NAB Travel Insurance Review

Learn more about NAB's travel insurance policies to find out about their coverage and fees and compare them with other insurers today. 

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, updated on June 26th, 2023       

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The National Australia Bank (NAB) is one of the country’s ‘big four’ financial institutions and among the 25 largest banks in the world. Aside from providing business and consumer banking, though, NAB offers a range of insurance products, including travel insurance policies.

If you’re in the market for a travel insurance policy and want to see how NAB’s products stack up against the competition, comparing with Savvy can help you out. By doing your homework with us, you can see who offers the most generous claim limits and the most benefits at the best price.

Grab a quote and find out more about NAB’s travel insurance policies by comparing with Savvy today.

*Please note that Savvy does not represent NAB for its travel insurance products.

More about NAB travel insurance

What travel insurance policies does NAB offer?

Travel insurance is only accessible if you’re a cardholder with NAB, as they ceased offering standalone policies in March 2020. If you have a NAB Signature, Platinum or Premium debit or credit card, you can be automatically covered for the following:

  • International Travel Insurance: if you’re a NAB cardholder who spends more than $500 on prepaid travel costs, you can get complimentary international travel insurance coverage. This policy covers you for overseas medical expenses, evacuation and repatriation, expenses while in hospital, cancellation or travel delays and the loss or damage of your luggage. You mustn’t be over 91 years old to take out a policy. However, if you’re over 75, your benefits will be limited.
  • Interstate Flight Inconvenience Insurance: NAB provides you with free domestic travel insurance coverage if you pay for the entire cost of your interstate trip on your credit card. This coverage includes cancellation, flight delays, luggage and funeral expenses if you die on your holiday.
  • Transit Accident Insurance: this unique travel insurance policy covers you in the event you suffer an injury or die while travelling to your destination. This type of domestic travel insurance policy covers you or your partner for loss of life, limbs or eyesight up to a specific claim limit. For example, NAB will pay out $750,000 if you die on your holiday or $250,000 if you lose both hands.
  • Vehicle Excess in Australia Insurance: this NAB policy covers you if a rental car company makes an excess payable if your hire car is damaged or stolen. The maximum amount you can claim per event is $5,000.
International Travel Insurance Interstate Flight Inconvenience Insurance
Overseas medical expenses
Additional expenses
Luggage and personal items
Travel delay expenses
Personal liability
$2.5 million
Rental vehicle excess
Accidental death

Whether you’re taking a trip to Norfolk Island or the USA, it’s always a good idea to shop around before snapping up a travel insurance policy. Comparing with Savvy ensures you get the best chance at finding the cover most suited to your holiday.

What optional extras are available through NAB?

NAB does not offer any additional coverage, in contrast to other travel insurance providers. Some of the extras offered by most other travel insurers include adventure sports and snow sports coverage.

What exclusions should I be aware of when buying travel insurance through NAB?

General exclusions are part and parcel of any travel insurance policy with no company willing to cover you for absolutely anything or everything that can happen while you’re abroad or overseas. As such, NAB has a slew of exclusions including:

  1. Acting irresponsibly
  2. Unapproved pre-existing medical conditions
  3. Items stolen while left in a car or tent
  4. Personal items, such as a mobile phone, packed into your check-in luggage
  5. Intentionally injuring yourself or attempting suicide
  6. Knowingly travelling to a country with a ‘do not travel’ warning
  7. Illegal or criminal acts

If you’ve found a policy that draws your eye, make sure you review the Product Disclosure Statement (PDS) before you set your decision in stone.

What we think of NAB travel insurance

What we like

Instant travel insurance coverage

One of the beauties of complimentary travel insurance is that you can be covered instantly as soon as you make a purchase towards your holiday, saving you the hassle of looking at different options.

24/7 support

NAB promises travellers support over the phone or online 24 hours a day, seven days a week. This extends to if you need to make a claim.

Generous claim limits

By taking out NAB’s international policy, you get covered for an unlimited amount of hospital, cancellation and additional emergency costs, which can be capped by other insurers.

What we don't like

Only available to credit card customers

Only people who have Platinum, Premium or Signature credit cards are eligible for coverage for travel with NAB, as they don’t provide any independent travel insurance products.

No optional extras

NAB doesn’t include any add-ons or optional extras as part of its policies, which is a rare move for a travel insurance provider.

Limited coverage for seniors

While you can technically take out a policy up until you’re 91 years old, senior travellers won’t be covered for overseas medical costs or emergency expenses if you’re over the age of 76.

Types of travel insurance

Why compare travel insurance with Savvy?

Frequently asked questions about NAB travel insurance

Does NAB offer coverage for COVID-19?

Yes – if you test positive for COVID-19, NAB can accept claims for overseas emergency assistance or medical treatment, cancellations, additional expenses and repatriation or evacuation. You or your spouse will need to have tested positive for you to make a claim on your policy.

How do I make a claim through NAB?

You can either submit a claim online or over the phone with NAB. If you’re lodging a claim over the internet, you’ll need to use NAB’s claim manager portal. This is where you’ll provide details of the incident you’re claiming for and upload any supporting documents. Alternatively, you can call Allianz, who underwrites NAB’s travel insurance, and make the claim over the phone. You should allow for about ten days for your claim to be processed.

How much will my NAB travel insurance cost?

There’s no one average cost of travel insurance to follow, with the price of premiums determined by a unique set of variables including:

  • Age
  • Destination (for example, travel to the USA can be more expensive than travel to Italy due to the lack of universal health cover)
  • Level of coverage you buy
  • Any optional extras you need
  • Pre-existing medical conditions you need to disclose
  • Excess you choose
  • Type of insurer and insurance policy you buy
Does NAB cover pregnancy under its travel insurance policies?

Yes – NAB will provide coverage for travellers up to the 26th week of their pregnancy if they get sick or hurt while travelling and give birth. However, no coverage is offered if you’ve already experienced difficulties as a result of your pregnancy or have used IVF to try to conceive.

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We do not compare all travel insurance brands currently operating in the market. Any advice presented above or on other pages is general in nature and does not consider your personal or business objectives, needs or finances. It’s always important to consider whether advice is suitable for you before purchasing an insurance policy.

Savvy earns a commission from our partners each time a customer buys a travel insurance policy via our website. We don’t arrange for products to be purchased from these brands directly, as all purchases are conducted via their websites.

Before purchasing your policy, we recommend you refer to the provider’s PDS for any further information on the terms, inclusions and exclusions.

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