Customer Reviews

“ Kai was a jet. Made it easy to do and spoke to me like a human and didn't drag me down in a heap of jargon no one cares about. He genuinely seemed interested in me and my family as people and would absolutely use again. Got us the right loan that was for our needs done and dusted inside 3 business days from initial conversation to settlement it gets no easier than that. ”

“ Tom was very responsive and helpful. Recommended. ”

“ Amazing service ”

“ Taylor was very helpful helping us find the best loan possible for our new car. She was very responsive and happy to answer any questions we had to make sure we were fully confident. Thanks again Taylor! ”

“ Service was excellent. Peta took the time to find the right solution for me. The whole thing from start to end was stress free. ”

“ The team were very helpful, professional and polite. Gone above and beyond to help. ”

“ The quote was good but not accepting of medical issues. I have a low grade of non Hodgkins lymphoma that the questionaire made clear is inactive and just being checked annually but I was quickly dismissed as not acceptable. This stance makes it extremely difficult to get insurance. ”

“ It was quick precise and we had a loan set up and funds released within record time much thanks to all involved ”

“ Timely Efficient Professional Transparent Damien was friendly and honest from the get go. ”

“ Went over and beyond to find me the vehicle i wanted and at the best price thank you guys you are the best 👌 ”

“ Jack did amazing at getting me a loan for a new car. He made it a quick process and was very helpful throughout the whole process. ”

“ Amazing ”

“ Tom is very helpful and easy to deal with ”

“ quick and transparent sevirce proceedings excellent 5 star ”

“ Do NOT recommend: Savvy, Vehicles Direct or Norris Motor Group. Significant lack of communication (apart from the persistent contact at application initiation phase). Vehicles Direct asked me for any links to cars I had saved in my own searches, then proceeded to tell me the first link I sent them was the best option available (genuinely questioning if they actually searched…) Savvy nor Vehicles Direct told the dealer I was going to collect the car on a specific day. Had been liaising directly with Savvy, consistently checking that the pick-up date was going to be achievable as I need to travel over 600km to get the vehicle. Was told it certainly was achievable. Day of travel, continued to follow up with Savvy regarding settlement. When I arrived at the destination, on Friday afternoon, I was told that the car was not ready and that it wouldn’t be ready until Monday as the dealer didn’t know I was coming and that all admin had left and there was no one to register the vehicle and transfer it and also that settlement was still to occur and that there was nothing that could be done that afternoon or on Saturday and that I would have to wait until Monday. Had to stay in Brisbane an additional 2 nights than planned. Was told the vehicle would be ready at 10am on Monday. It wasn’t. Was told that the dealer was still waiting for settlement, even though a remittance showed the payment was made, and they were checking every 15 minutes. Along comes 12.15pm, as I’m on hold waiting to speak to a manager at NMG head office, I get told that the money has landed, and that it landed at 10.35am. Almost 2 hours earlier. Then the used car rep had to audacity to try and lecture me as to why it would have been better to get finance direct from the dealership. Also - in the paperwork from the dealer, Norris Motor Group it showed the car was registered on the Friday afternoon around 3.30pm, so it was absolute horseshit that ‘no one was available to register the car’. Very disappointed and definitely took the shine of purchasing a new vehicle. Would not recommend to anyone; friend or enemy. ”

“ The broker provided exceptional service in securing finance for my motor vehicle purchase. The consultant was highly knowledgeable about the lending options available and worked diligently to find the best deal for me. Their communication was clear and timely, keeping me informed every step of the way. They were friendly, professional, and efficient, making the entire process stress-free. I highly recommend their services to anyone in need of finance for a vehicle. ”

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“ Response was prompt they had everything organised and kept on top of any and all changes. Approval was quick and payments were processed promptly. Given the very short lead time the service was excellent. ”

“ I was lucky enough to have the pleasure of Juanita!! She was beyond amazing, she was with the me whole way through the process, educated me on absolutely everything so I was able to understand every little detail. She honestly was amazing! You are very lucky to have someone like this represent your company. I will highly recommend Juanita and savvy. Again thank you so much Juanita! 100/10!!! ”

“ It was great I couldn't ask for it better Stress free ”