Customer Reviews

96% of our customers are pleased with our services out of 1118 customer reviews.

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Displaying all 1118 reviews

Easy process and great service!

Nick was the ultimate professional, explained everything for me in a simple way and was there to answer any questions I had immediately. A great experience.

Reviews based on purchases on 25 Mar 2017

The help me get a car without giving any dollar trusting me is very import...

The help me get a car without giving any dollar trusting me is very important for meas a person.

Reviews based on purchases on 25 Mar 2017

Absolutely 5 star experience,everything was perfect and on time and would r...

Absolutely 5 star experience,everything was perfect and on time and would recommend you guys to everyone i know.
Thank you

Reviews based on purchases on 24 Mar 2017

Excellent service by Savvy Finance + Insurance

Very helpful and kept me informed on the progress of my loan

Reviews based on purchases on 24 Mar 2017

Great experience

It was a really great experience especially the help from Danni Andrews, she was always available and helped me at every stage. Savvy helped me when every one left me.

Reviews based on purchases on 24 Mar 2017

Poor service by Savvy Finance + Insurance

I would not use again or recommend

1
Savvy Finance - Phil
2 days ago
Thanks for taking the time to provide your feedback.  I am sorry our service did not meet your expectations but you don't say why you got poor service. Would you mind contacting me with the reason for your dissatisfaction?  philg@savvy.com.au 

Reviews based on purchases on 24 Mar 2017

Amazing

Nick was amazing,
Such a helpful man,
Absolutely stoked with his services,

Reviews based on purchases on 22 Mar 2017

quick turnaround with good follow up easy information & advice to follow. s...

quick turnaround with good follow up
easy information & advice to follow.
still salesman strategies used to get you in (ie. no fees but there are they just bundle up into the whole package- good to know details if comparing across products)

Reviews based on purchases on 22 Mar 2017

It was excellent,very good communication on the end. I will recommend SAVVY...

It was excellent,very good communication on the end.
I will recommend SAVVY to all my friends

Reviews based on purchases on 21 Mar 2017

Need to deal with one person the whole time not persons from different sect...

Need to deal with one person the whole time not persons from different section.
Paper work needs to be clearer on what needs to be signed.

Reviews based on purchases on 21 Mar 2017

Excellent service! Xx

Excellent service highly recommend!!

Reviews based on purchases on 21 Mar 2017

If you could give an idea about the paperwork at the end of the process wil...

If you could give an idea about the paperwork at the end of the process will help the customers. Like, printing forms and getting attested by GP etc. Make it easier and time saving

Reviews based on purchases on 21 Mar 2017

I worked with Peter Eblen. He has got to be the best, most honest and detic...

I worked with Peter Eblen. He has got to be the best, most honest and deticated bloke I have ever worked with in a finance company. He went out of his way to make sure everything worked well and to a time frame. Absolutely perfect service! Highly recommend Peter. Great job

Reviews based on purchases on 21 Mar 2017

Customer service was good, however need a receptionist to take calls as the...

Customer service was good, however need a receptionist to take calls as they are to busy to take calls and do required loan documentation.
Got a good interest rate and once all documents completed all moved very quickly regarding payment

Reviews based on purchases on 20 Mar 2017

Excellent service by Savvy Finance + Insurance

Vince was excellent and helpful

Reviews based on purchases on 20 Mar 2017

Well above and beyond my expectations!

Five stars well earned. Vince and the team made the whole process painless and theywere there to assist every step of the way. When the car I'd had my eye on fell through they even put me in touch with someone who was able to find my ideal car for me. I'll admit, I was a little cautious at first, but... Read more

Reviews based on purchases on 20 Mar 2017

Excellent service by Savvy Finance + Insurance

Happy with the services that were provided

Reviews based on purchases on 20 Mar 2017

Excellent service by Savvy Finance + Insurance

Great service and communication
Got the finance faster then I thought

Reviews based on purchases on 18 Mar 2017

Great service!

I have had nothing but great customer service especially from Tony. He has been contactable via phone and email very easily and made the whole process a breeze! Thankyou!

Reviews based on purchases on 18 Mar 2017

Excellent staff

Awesome service very nice staff anything I asked I was helped out as quick as possible

Reviews based on purchases on 18 Mar 2017

Excellent service by Savvy Finance + Insurance

Mitch as awesome

Reviews based on purchases on 18 Mar 2017

Kept me up to date constantly and were upfront and honest with me from the ...

Kept me up to date constantly and were upfront and honest with me from the first phone call. Highly recommended.

Reviews based on purchases on 17 Mar 2017

Excellent customer service and fast as well. Stephen Warner looked after me...

Excellent customer service and fast as well. Stephen Warner looked after me and was able to get me a loan. I definitely recommend SAVVY!

Reviews based on purchases on 16 Mar 2017

Brilliant

Big thanks to Peter....did a great job on the finance of my new car. Also Neil and Giani from vehicles did a brilliant job in finding what i wanted...🖒🖒

Reviews based on purchases on 16 Mar 2017

Easy process. Nick was very quick and responsive to any query. I would not ...

Easy process. Nick was very quick and responsive to any query. I would not have gone to anyone else. He explained everything very clearly. Will refer friends to him.

Reviews based on purchases on 16 Mar 2017

Great service

Great proactive service. Helpful and dealt with my requests with urgency.
Would definitely recommend

Reviews based on purchases on 16 Mar 2017

A lot of documents to sort out but got through it all with some outstanding...

A lot of documents to sort out but got through it all with some outstanding customer service. Peter Siatis was fantastic a credit to your company .

Reviews based on purchases on 15 Mar 2017

Savvy is the best

Friendly service, great staff!
They did all the work and found me a beautiful car.
The best car loan service ever!!!!

Reviews based on purchases on 14 Mar 2017

Excellent service by Savvy Finance + Insurance

Mitch was unreal did a great job

Reviews based on purchases on 14 Mar 2017

Fantastic!! Vas was my contact at Savvy, friendly, easy going and got me th...

Fantastic!! Vas was my contact at Savvy, friendly, easy going and got me the best rate going around. Will defiantly use Savvy again.

Reviews based on purchases on 14 Mar 2017

Excellent service by Savvy Finance + Insurance

Fast and reliable

Reviews based on purchases on 14 Mar 2017

Thanks Savvy

Definitely glad I got in contact with nick and the team at savvy.

Reviews based on purchases on 11 Mar 2017

Thanks Peter for making the private purchase of our new vehicle hassle free...

Thanks Peter for making the private purchase of our new vehicle hassle free and quick, we are happy people.👌

Reviews based on purchases on 11 Mar 2017

Excellent service by Savvy Finance + Insurance

Great service

Reviews based on purchases on 10 Mar 2017

Excellent service by Savvy Finance + Insurance

Fast and reliable

Reviews based on purchases on 10 Mar 2017

Excellent service by Savvy Finance + Insurance

I think team was excellent . And they were quite quick

Reviews based on purchases on 10 Mar 2017

Would highly recommend Savvy. Peter was so helpful.

Very professional and friendly service. Prompt and helpful always.This is the second time I have used Savvy. They were so quick and on the ball.

Reviews based on purchases on 10 Mar 2017

Good service by Savvy Finance + Insurance

Very fast and efficient

Reviews based on purchases on 9 Mar 2017

Beautiful, unforgettable, exceptional service. Absolutely mesmerized by the...

Beautiful, unforgettable, exceptional service. Absolutely mesmerized by the quality of dedication put into every moment of my dealings.
When people used to ask me how I stay so positive I replied "Mia Khalifa BBC high definition movies" now I'll say "savvy finance".
Thanks.

Reviews based on purchases on 9 Mar 2017

a pleasure to deal with

i dealt with bradley, peter and dwight, the whole experience was easy and a pleasure to deal with these guys

Reviews based on purchases on 9 Mar 2017

One of the best experiences I have even had with a finance company.

When I first got in contact with Luke Nilson, straight away I was blown away with his professionalism and keen attitude to really help me achieve a positive outcome for me in purchasing my new boat. He kept in constant contact and ensured that I received the best loan product and in a very timely... Read more

Reviews based on purchases on 9 Mar 2017

My experience was flawless until when the loan docs were emailed to me and ...

My experience was flawless until when the loan docs were emailed to me and I had a nasty surprise that there was a very large fee added on for your services. I had not been informed that such a fee existed until that time, needless to say I was upset and annoyed as realistically I didn't get to make... Read more

Reviews based on purchases on 7 Mar 2017

Vas and the team made things seamless, great experience will definitely be ...

Vas and the team made things seamless, great experience will definitely be recommending them to friends and family

Reviews based on purchases on 7 Mar 2017

Excellent service and customer support!

The consultants at Savvy were very proactive and kept me in the loop of the progress of my application and once approved were vigilant to ensure that all of the required paperwork was clearly understood.

As I am located in regional Queensland all of the necessary transactions were easily... Read more

Reviews based on purchases on 7 Mar 2017

5 Stars for Excellence

Easy finance in no time at all, Peter Siatis made the whole process so easy. Everything is clearly explained and no grey areas.

Reviews based on purchases on 6 Mar 2017

Excellent service by Savvy Finance + Insurance

Excellent service

Reviews based on purchases on 6 Mar 2017

Good service by Savvy Finance + Insurance

good and nice service

Reviews based on purchases on 6 Mar 2017

Excellent service by Savvy Finance + Insurance

Really happy with the service provided and communication was outstanding

Reviews based on purchases on 6 Mar 2017

peter eblen, did a great job. was always prompt and made the process hassle...

peter eblen, did a great job. was always prompt and made the process hassle free

Reviews based on purchases on 5 Mar 2017

Excellent service by Savvy Finance + Insurance

Aiden was fabulous! Very efficient and made it easy!

Reviews based on purchases on 4 Mar 2017

Fantastic service, I would definately recommend Savvy Finance

Justin McCue handled both my initial car loan and subsequent refinance and personal loan. Each application was treated as a priority and with the utmost professionalism. I cant thank Justin and the Savvy team enough for their assistance

Reviews based on purchases on 3 Mar 2017

Savvy was quick and easy to obtain my loan

Luke was amazing, he kept me up to date on everything that was happening.

Reviews based on purchases on 3 Mar 2017

Great Service!

Vince the guy looking after my loan was a great help I would use him again!

Reviews based on purchases on 3 Mar 2017

Great service from Vince Zappia and kept us well informed of all possible o...

Great service from Vince Zappia and kept us well informed of all possible options

Reviews based on purchases on 2 Mar 2017

You put me through the wringer despite me giving everything you wanted som...

You put me through the wringer despite me giving everything you wanted some days I contacted 4 or 5 times just to get an answer and I kept on being told yes it ok I don't know why they could not have asked me for all the information st the one time

Reviews based on purchases on 1 Mar 2017

A+++

Once again a very straight forward and painless transaction. Thanks Vas

Reviews based on purchases on 1 Mar 2017

Lending made simple "we work hard, why jump through hoops"

Wow! This is the way lending should be, hassle free, great options, quick turnaround and deliver on promise. It really is that simple. I most certainly put Savvy Finance to task.

1:On Monday mid Morning I informed Peter that I intended on bidding for a vehicle online in a Auction.
2: Given the... Read more

Reviews based on purchases on 1 Mar 2017

Excellent personal loan Services

Top quality service was provided to us by Mitch.

Reviews based on purchases on 1 Mar 2017

ends of the earth service with great communication.

Great communication through the whole process and great result. Even after the loan settled my broker was amazingly helpful.

Reviews based on purchases on 28 Feb 2017

Great to deal with fast response and communication highly recommend these g...

Great to deal with fast response and communication highly recommend these guys will do their absolute best to find you a great deal

Reviews based on purchases on 28 Feb 2017

I thought Danni Andrews service and support to my questions was excellent a...

I thought Danni Andrews service and support to my questions was excellent and she is a credit to your company.

Reviews based on purchases on 28 Feb 2017

From beginning to end it has been a great experience!

From beginning to end it has been a great experience!

Reviews based on purchases on 28 Feb 2017

Very good at keeping in touch and communicating, everything was so easy, th...

Very good at keeping in touch and communicating, everything was so easy, they did everything, basically all I had to do was pick up my car

Reviews based on purchases on 28 Feb 2017

I found you guys to be helpful, understanding, professional and thorough th...

I found you guys to be helpful, understanding, professional and thorough thank you very much for making the whole prosess easy for me

Reviews based on purchases on 28 Feb 2017

Super easy - highly recommended

This is our 5th purchase through Savvy. Super easy process, with all effort to minimise fuss - including paperwork systems.

Would happily refer as much business that I can to them.

Reviews based on purchases on 27 Feb 2017

Great start-lengthy and not transparent towards the end

Started of fine but then communication went bad. The consultant knew I was overseas and I asked multiple times what documents I may need to progress so I'm prepared. Needing more information and going back and forth went on for more than 2 weeks. I understand that the lender requested the extra... Read more

Reviews based on purchases on 27 Feb 2017

Very helpful, & easy to deal with

Peter was great. Always in contact and easy to deal with.
Thanks for your help.

Reviews based on purchases on 27 Feb 2017

Good service by Savvy Finance + Insurance

Very easy to deal with. Very helpful sourcing the right finance for me.

Reviews based on purchases on 27 Feb 2017

Excellent service by Savvy Finance + Insurance

Easy too deal with and go the extra mile to get a deal

Reviews based on purchases on 27 Feb 2017

Peter Siatis did a really good job. My loan was approved really quick, comm...

Peter Siatis did a really good job. My loan was approved really quick, communication was excellent. Thank you very much!

Reviews based on purchases on 26 Feb 2017

Service was quite satisfactory though staff could have been more responsive...

Service was quite satisfactory though staff could have been more responsive to queries and questions.

Reviews based on purchases on 26 Feb 2017

Great service

It was quick and efficient service

Reviews based on purchases on 26 Feb 2017

I highly recommend Savvy, there professionalism was 2nd to none and big tha...

I highly recommend Savvy, there professionalism was 2nd to none and big thank you to Peter for his prompt replies and answers.

I certainly will use them again in the not too distant future.

Reviews based on purchases on 25 Feb 2017

The people I delt with were very fast, efficient and friendly. The whole ex...

The people I delt with were very fast, efficient and friendly. The whole experience was painless. Thank you
Wayne

Reviews based on purchases on 25 Feb 2017

Thanks so much to Anthony Lengo for handling our vehicle finance with profe...

Thanks so much to Anthony Lengo for handling our vehicle finance with professionalism. Anthony was a pleasure to deal with and always made sure he followed things through and kept the ball rolling on our behalf.

Reviews based on purchases on 24 Feb 2017

Mitch was awesome. Quick turnaround enabling us to complete finance and set...

Mitch was awesome. Quick turnaround enabling us to complete finance and settle for a business loan within 4 days.

Reviews based on purchases on 24 Feb 2017

Helpful, prompt, capable.

Bradley s was really helpful. Couldn't recommend him more highly! Settlements team (Dwight) was great too, very quick to action things. Thanks all. Matt

Reviews based on purchases on 24 Feb 2017

Dealing with Vince at Savvy was a very easy process and was always kept up ...

Dealing with Vince at Savvy was a very easy process and was always kept up to date with how the application was going right through to approval and funds received. Thankyou.

Reviews based on purchases on 24 Feb 2017

Good pricing but a few data processes could be streamlined

Too much paperwork based on the description and there were complexities in the documents that needed signing.

Reviews based on purchases on 24 Feb 2017

The best service ever... Recommended 100%

The best service ever. 24 hours i got my new Kia. Special thanks to Vehicle Direct staff who assisted me finding the best deal possible. In addition Settlements staff and Phil Goedecke for your help.

Many thanks....

Reviews based on purchases on 23 Feb 2017

Professional, great communication on everything..... much better than tryin...

Professional, great communication on everything..... much better than trying to organise your self...., extremely cost effective considering your own time to organise a new vehicles.....definitely recommend this service.... Regards Danny (FairDinkumPainting)

Reviews based on purchases on 23 Feb 2017

Excellent service by Savvy Finance + Insurance

Easy to deal with would recommend.

Reviews based on purchases on 23 Feb 2017

Awesome experience, excellent customer service.

Service was fantastic. I can't find fault with anything. Fast, really efficient, and very helpful.

Reviews based on purchases on 23 Feb 2017

Good service by Savvy Finance + Insurance

Broker worked hard to get the deal through!!

Reviews based on purchases on 22 Feb 2017

THANKS 👍🏻🍻😎

Very helpful,friendly, polite and upfront
And I would use them again.

Both girls I dealt with were a pleasure to deal which made it stress free

Reviews based on purchases on 22 Feb 2017

Great customer service

Nick was super patient and kind , we are most definitely not easy clients and he has handled us very very well. I am super impressed with the service. There have been a couple of hiccups but at the end of the day we got what we needed and with very good customer service. Will definitely be using again!

Reviews based on purchases on 22 Feb 2017

The communication was incredible very helpful, but only one gripe was the f...

The communication was incredible very helpful, but only one gripe was the fee's, not sure if I've been out of the game for to long or its just the way of the times these days

Reviews based on purchases on 22 Feb 2017

Brokers are professional and whole process is fast

I was assisted by Emmanuel and Kate for a car loan and they are really professional and helpful at every stage of the application. Everything was explained in details and the interest rate is fairly reasonable. The whole process is fast and hassel-free. I would definitely recommend Savvy to friends who... Read more

Reviews based on purchases on 22 Feb 2017

Yeah they are Good

Nick was very efficient & helpful

Reviews based on purchases on 21 Feb 2017

Very Prompt service and eager to help. Doesn't matter what the problem is t...

Very Prompt service and eager to help. Doesn't matter what the problem is they will go above and beyond to help you.

Reviews based on purchases on 20 Feb 2017

Very helpful willing to support and provide the best output for the custome...

Very helpful willing to support and provide the best output for the customer

Reviews based on purchases on 19 Feb 2017

Excellent service by Savvy Finance + Insurance

Great service from Vas

Reviews based on purchases on 19 Feb 2017

Awesome job

The did a amazing job getting me the loan that was right for me thanks guys

Reviews based on purchases on 18 Feb 2017

Great service!

Great service! Helpful, quick and easy!

Reviews based on purchases on 16 Feb 2017

Excellent service by Savvy Finance + Insurance

Well gud guys to deal with and got things done fast 👌🏻

Reviews based on purchases on 16 Feb 2017

Excellent service, fast and very professional

Excellent service

Reviews based on purchases on 16 Feb 2017

Had to keep following up with them. Was not told about their fees until loa...

Had to keep following up with them. Was not told about their fees until loan settled.Put me onto vehicles direct and goal posts changed throughout the process. Make sure you get details in writing so they have to honour what they agreed too.

1
Savvy Finance - Phil
1 month ago
I am sorry that our service did not meet your expectations.  Your feedback has been passed on and we will use this to improve our service in the future.  All the best with the car.

Reviews based on purchases on 15 Feb 2017

Excellent service by Savvy Finance + Insurance

Very helpful staff

Reviews based on purchases on 15 Feb 2017

Great service

Alister and Katia were great very helpful excellent communication and follow ups

Reviews based on purchases on 14 Feb 2017

Amazing customer service!!! Vas and his team were incredibly dedicated to ...

Amazing customer service!!!

Vas and his team were incredibly dedicated to helping me purchase my first car and provided a tailored solution that met my current situation and needs. Even though I was in a completely different state, communication was never an issue as Vas always had time to... Read more

Reviews based on purchases on 14 Feb 2017

Good service by Savvy Finance + Insurance

Fast servce.

Reviews based on purchases on 14 Feb 2017

Excellent service by Savvy Finance + Insurance

Excellent service great turn around time easy process

Reviews based on purchases on 13 Feb 2017

Good service by Savvy Finance + Insurance

very helpful

Reviews based on purchases on 13 Feb 2017

Good service by Savvy Finance + Insurance

Bh

Reviews based on purchases on 13 Feb 2017

Great experience dealing with Savvy

Great customer service, always followed up and made sure everything was going ok, this is the second time I've used savvy and they have always been professional.

Reviews based on purchases on 13 Feb 2017

Helpful, friendly, proactive - great service

Mitch was very good to deal with, proactive and helpful every step of the way. Will highly recommend him to anyone who I know looking for similar services.

Reviews based on purchases on 13 Feb 2017

Excellent

Like and Dwight we're great, understanding and most importantly efficient,
Well done

Reviews based on purchases on 13 Feb 2017

best t service

great service and very well dealt

Reviews based on purchases on 12 Feb 2017

Great customer service.

After having customer service difficulties with the company I have my car loan I came across Savvy. I dealt with Daniel Cannella throughout the process. It was extremely refreshing to have prompt replies and was only too willing to help, get the ball rolling, and the finance sorted. I wouldn't hesitate to... Read more

Reviews based on purchases on 12 Feb 2017

Excellent service by Savvy Finance + Insurance

Peter Eblen was great to deal with with and made the process easy.

Reviews based on purchases on 12 Feb 2017

Excellent service by Savvy Finance + Insurance

Reece was amazing from start to finish.

Reviews based on purchases on 11 Feb 2017