Customer Reviews

96% of our customers are pleased with our services out of 1662 ustomer reviews.

Satisfaction

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Very professional, easy to deal with & always returned my calls.

Reviews based on purchases on 22 Oct 2017

Amazing!

The service I got was incredible! They went above and beyond for me. And I will definitely recommend this service to anyone looking for finance.

Reviews based on purchases on 21 Oct 2017

Amazing. Great communication and stress free

Reviews based on purchases on 21 Oct 2017

They were so helpful and made sure they always kept me informed!!

Reviews based on purchases on 21 Oct 2017

Easy to deal with

Tom was lovely to deal with. Nothing was to hard for him. Great company.

Reviews based on purchases on 20 Oct 2017

10/10 fantastic

Vince was efficient and polite from start to finish . So easy to deal with . Best experience we have ever had . 10/10

Reviews based on purchases on 20 Oct 2017

Very helpful and courteous

Very helpful and very nice people

Reviews based on purchases on 20 Oct 2017

Good Service

Taylor from Savvy was excellent. If had to comment on their system, it was a bit slow. It took a while for things to get done, I suppose because they were the intermediate party between Myself and the actual financier. Rates were good, service was good, good result all round.

Reviews based on purchases on 20 Oct 2017

Outstanding Customer Service!!

Taylor, Gianni, Dwight and Crystal did an amazing job getting the loan and car purchase sorted so quickly! It was such an easy process with them and really appreciate everything they did to help out. Kudos! **

Reviews based on purchases on 19 Oct 2017

Couldn't have done it without Savvy

Really great, Justin was super helpful and let me hassle him a lot

Reviews based on purchases on 19 Oct 2017

Professional and prompt

Alister Clare was very professional and helped me throughout the stressful process of car finance. Very prompt with his response and good flow of communication through the whole process.

Reviews based on purchases on 17 Oct 2017

Not happy

Ask for all the paperwork that is required straight away. I was asked for different paperwork over the course of 2 weeks at different times. I was asked for paperwork I had already provided 3 times. Was lied to about interest rate and fees. Was so close to pulling the whole application. When I think... Read more

Reviews based on purchases on 17 Oct 2017

Great service. I would recommend to friends and family. And i would use there service again.

Reviews based on purchases on 17 Oct 2017

Fantastic Service,
Anthony helped me out with a private car loan, Fantastic communication throughout the process. Would definitely recommend!

Reviews based on purchases on 17 Oct 2017

Very helpful and competitive

Yes, I'd recommend them.

Reviews based on purchases on 16 Oct 2017

Good job thanks appreciate Nick
One more time thanks.

Reviews based on purchases on 16 Oct 2017

Happy with Savvy, Not happy with ANZ

I dealt with Scott from Savvy who was very helpful. However his and my patience was tested to the limit by the lender (ANZ). The documentation and paperwork that had to be supplied was beyond belief - there was always a legitimate reason but it took WEEKS - 3 to be exact. The only reason I kept... Read more

Reviews based on purchases on 16 Oct 2017

Thank you Daniel

Daniel was very helpful, made the whole experience easy.

Reviews based on purchases on 16 Oct 2017

Savvy Finance awesome service!

I recently had the pleasure of dealing with Savvy finance for a chattel mortgage (car loan).

Unlike some other finance companies, Savvy provided me with the flexibility of submitting an application online, whilst on holiday overseas. Ultimately, I applied from Europe, the Savvy office that... Read more

Reviews based on purchases on 16 Oct 2017

Kaylan was very helpful

Reviews based on purchases on 16 Oct 2017

Savvy's service was very good. The team were polite and very professional.

Reviews based on purchases on 14 Oct 2017

Well organised and kept me up to date with everything very easy processing

Reviews based on purchases on 14 Oct 2017

Excellent followup.

Reviews based on purchases on 14 Oct 2017

A1 service and stress free

Emanuel and Katia were very easy to deal with and kept me updated the whole way through.
Making the process stress free

Reviews based on purchases on 12 Oct 2017

Very Easy - Excellent Service !!!

Very easy to communicate.
Excellent Service.
Fast and Prompt Respond.

Reviews based on purchases on 12 Oct 2017

The best will recommend to everyone

Your company has been excellent in every way showing us what service should be our great thanks

Reviews based on purchases on 12 Oct 2017

Awesome

Kaylan was great always kept my best intrest in heart which is a valued point of view when having a consultant helping with your loan. Couldnt recommend savvy more!! Having bad credit i was given the chance i truley deserved and got the outcome i dreamed off!!!

Reviews based on purchases on 11 Oct 2017

Excellent team

Excellent team to work with and make buying a car very easy.

Reviews based on purchases on 10 Oct 2017

great overall experience well done

Just needed more clarity with organising documents like a checklist of everything would be handy but apart from that it was a great experience with a surprisingly fast process, and would recommend highly.

Reviews based on purchases on 10 Oct 2017

I had the best experience with Savvy, Daniel was very helpful and made the whole experience so easy would definitely recommend to others thank you

Reviews based on purchases on 10 Oct 2017

hi we had great service with dealing with Daniel, with him bending over backwards to help us.

Reviews based on purchases on 10 Oct 2017

No mention of large service fee prior to signing contract.

It was relatively easy getting the loan, but I was only made aware of the service fee of almost $1300 when I got the papers to sign. By this time I really needed the car and couldn't cancel the loan.

The consultant did not mention the fee once!!!

Reviews based on purchases on 9 Oct 2017

really good rates and service

great service from start to finish

Reviews based on purchases on 9 Oct 2017

so helpfull towards my new car.awesome

hardworking team

Reviews based on purchases on 9 Oct 2017

Up to date communication and overcoming difficulties with easy options

Reviews based on purchases on 7 Oct 2017

Thank you!

Emmanuel was great, very helpful and found me a great deal that suited my circumstances.

Reviews based on purchases on 6 Oct 2017

Taylor small highly recommend!

Highly recommend Taylor Small , definitely deserves the greatest recognition, know matter how many times I called not once got annoyed and was the greatest help, in the future next finance I'd only want to be dealing with Taylor , absolute legend - not everyday you come past someone that will go up and... Read more

Reviews based on purchases on 6 Oct 2017

Vince was brilliant, easy to deal with & provided excellent service

I called after some finance for home renovations/improvements & had the pleasure of having Vince help me. He was so easy to deal with, provided great service and organised my finance really quickly which helped us proceed with the renovations we were after. Definitely recommend & if you have Vince look... Read more

Reviews based on purchases on 4 Oct 2017

The details were prompt and I good a good repayment rate.

Reviews based on purchases on 4 Oct 2017

Im driving the car i wanted...

The service i received from Nick was excellent. I emailed to enquire about a car loan and after a week here i am driving my car. The team go above and beyond and keep customers updated on their application and progress.
Definitely recommend Savvy to people who are considering a loan.

Reviews based on purchases on 4 Oct 2017

Haven't received my car yet.

Reviews based on purchases on 3 Oct 2017

I would recommend Savvy's to everyone.

Reviews based on purchases on 3 Oct 2017

Strongly recommend!

Very professional customer service and always response promptly , strongly recommend, thanks a lot.

Reviews based on purchases on 3 Oct 2017

Great help.

Really good customer service will be going through use if i ever need help again thanks for your awesome help

Reviews based on purchases on 3 Oct 2017

Quick and easy process...with low interest rate%

Thanks Scott @ savvy:) Great service...guided me through the entire process quickly and guaranteed to find me a great deal with a low interest rate compared to any other bank. Thanks again

Reviews based on purchases on 2 Oct 2017

Prompt, courteous, professional and informative.

Reviews based on purchases on 2 Oct 2017

The best

The savvy team was fantastic. They know what there doing and they know how to get the best from every deal

Reviews based on purchases on 30 Sep 2017

Time consuming

the whole proses was very drawn out it took too long and every time I completed a form there was one more thing to do it seamed like it would never end. I came very close to cancelling the whole thing.

1
Savvy Finance - Phil
3 weeks ago
Thanks for providing your feedback and I am sorry you were unhappy with the timeframe for your loan.  Sometimes delays occur and I understand this happened with your loan process.  I do know that your consultant was in contact with you every day to keep you updated.  Thanks again for your business and I hope that you may consider using... Read more

Reviews based on purchases on 30 Sep 2017

In the words of the Great Richie Benaud.... MARVELLOUS !

Absolute pleasure to deal with, nothing was too much trouble. Reece was very helpful as was Nick while Reece was away.
Highly recommend SAVVY !!!!

Reviews based on purchases on 30 Sep 2017