Customer Reviews

96% of our customers are pleased with our services out of 1192 customer reviews.

Satisfaction

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Displaying all 1192 reviews

I was happy dealing with you guys, and i will recommend you to other people,.Thanks again for your service

Reviews based on purchases on 26 Apr 2017

Great service

Nick was great throughout the whole process

Reviews based on purchases on 25 Apr 2017

Fantastic service!!

I dealt with Mitch from Savvy and he has been nothing short of fantastic. So very helpful during the entire process, going above & beyond to make sure that I got the best deal.

Reviews based on purchases on 24 Apr 2017

Exceptional service....very happy customer!

Exceptional service, professional and efficient! Very happy customer. Would refer my friends and family to you

Reviews based on purchases on 24 Apr 2017

Amazing staff, so helpful, my second time using this service, 10/10 highly

The best people to deal with, a pleasure, very helpful and care about your business.. Adam and ly are both a gem.
Highly recommend.. 😀

Reviews based on purchases on 23 Apr 2017

Worth every cent

A good broker is honest, communicative and realistic and Savvy's Daniel delivered on all these fronts. Would not hesitate to use Savvy again.

Reviews based on purchases on 22 Apr 2017

Great!!

Quick and easy even coming up to public holidays and over the weekend, I needed my loan approved as quick as possible as i was heading out on a planned boating trip to NSW from VIC.

Reviews based on purchases on 22 Apr 2017

So helpfull, Painless finance and found me a car

Anthony was fantastic from start to finish, kept me informed through the process and was on hand for any questions I had. I could'nt be happier.

Reviews based on purchases on 21 Apr 2017

Great service.

Processing was very quick and yes I would recommend them to my friends.

Reviews based on purchases on 20 Apr 2017

Good and bad

Communications were good however the car dealership team did not listen to my requirements and kept on reccomending cars outside my requirments and also i think that it should be made clear thag it is not a free service you offer and that the customer has to pay

Reviews based on purchases on 18 Apr 2017

Quality service and outcome

Savvy finance were great to deal with, always responsive to my questions and prompt with all the information requested or required. And obviously were able to get me a great rate as well, which is equally as important. I would highly recommend their services.

Reviews based on purchases on 17 Apr 2017

Great service

Always in contact, keeping me informed and prompt replies. Getting me what I wanted, listened to the type of loan and what I wanted.

Reviews based on purchases on 17 Apr 2017

Great customer service

Smooth experience from start to finish

Reviews based on purchases on 16 Apr 2017

Service was good up too end but delivery off vehicle has been frustrating as it took longer than they said and couldn't tell me were the car was

Reviews based on purchases on 15 Apr 2017

Poor experience

Had to consistently follow up Savvy after my sales consultant was "fired"

Reviews based on purchases on 12 Apr 2017

"I'm the boss, need the info" - Dr Evil.

Whilst initially I was made to be wowed by an interest rate of %7.19, there was no mention of an "Origination Fee" throughout the application stage until it was time to sign the documentation... by this stage about 1 1/2 - 2 weeks later.

I find this misleading and should have been identified to me... Read more

Reviews based on purchases on 12 Apr 2017

Outstanding service

From beginning to end David Mentiplay was an outstanding representative. He was honest and upfront with time frames and managing expectations. His communication was second to none. He was able to help me get a new car quickly and painlessly. Would absolutely recommend him and Savvy finance.

Reviews based on purchases on 11 Apr 2017

Very good service would go with savvy again

Reviews based on purchases on 11 Apr 2017

Best service by far

tried 2-3 other banks/brokers...
had nearly given up hope when i luckily came across Daniel at savvy and he just got it done.
a breeze no problems, so helpful.
ever so greatful, thanks guys!

Reviews based on purchases on 11 Apr 2017

Zac was very easy to deal with and experience has been fantastic

Reviews based on purchases on 11 Apr 2017

Very efficient service and also extremely helpful.
We were impressed!

Reviews based on purchases on 11 Apr 2017

Would do it again

Awesome, I worked with a great member of savvy and we got the job don

Reviews based on purchases on 11 Apr 2017

Great friendly service above and beyond.

Reviews based on purchases on 10 Apr 2017

They guy looking after my loan request was outstanding! Honest, reliable and always stuck to his word all the way through. I would highly reccomend any to go through Adam from Savvy. Thanks Adz

Reviews based on purchases on 10 Apr 2017

Thank You for all you have done for getting me my Car Loan

Reviews based on purchases on 10 Apr 2017

Very Happy

My application was handled by Zak Vujovic. He was superb in his customer service. He basically provided me with exactly what I wanted in the time frame he promised. Could not have asked for any better service. Would deal with Zak in the future for sure.

Reviews based on purchases on 8 Apr 2017

absolutely brilliant

Kaylan was a brilliant adviser and did exactly what he said and everything went exactly the way he said it would absolutely brilliant. I will advise people needing finance to go to Kaylan.

Reviews based on purchases on 7 Apr 2017

They did it again :-D

Pete Eblen@ Savvy was brilliant from start to finish. This is the 2nd time we have gone through Pete and Savvy and would do it again in the future.

Reviews based on purchases on 7 Apr 2017

THANKS Reece & SAVVY great work ✌🏽

Amazing, Reece is a legend ✌🏽 Extremely quick approval, with everything thing explained to you by the one person. Couldn't ask for better Customer Service THANKS SAVVY

Reviews based on purchases on 7 Apr 2017

Ly and soumitra were really helpful and great communication skills.

Reviews based on purchases on 7 Apr 2017

Second time dealing with zak from savvy, truly professional abd friendly abd willing to do everything to ensure my satisfaction. Also brij too.
Fantastic service would highly recommend to anyone. Savvy can be quite proud of the team they have working for them.

Reviews based on purchases on 6 Apr 2017

Extremely helpful friendly staff who go the extra mile to ensure customer satisfaction

Reviews based on purchases on 6 Apr 2017

Great customer service

The service was excellent from the start. Consultant Chris Vounasis kept me up to date with my application along with Dwight Quirol when Chris was unavailable. The application process was very simple and took only 4 days to complete from start to settlement. Definitely will returned for future loans and... Read more

Reviews based on purchases on 6 Apr 2017

Great customer service experience. Thank you Emmanuel and Katia.

Was helped by Emmanuel who was excellent. Turn around time was a little bit slower than expected but the finance option provided, communication and overall customer service was top notch.

Reviews based on purchases on 6 Apr 2017

Daniel Canella was excellent at his job he help me thank you

Reviews based on purchases on 6 Apr 2017

Nick was very nice, and always availed himself for me. Savvy were great to deal with.

Reviews based on purchases on 5 Apr 2017

Great service - up front with fees and very smooth process

Vas was great, kept me in the loop the whole time. Plus there was a fast turnaround!

While I was shocked at the fees being so high to begin with, you were upfront about it and in the end even including the fees, your rate was the best around.

Would recommend Savvy to anyone looking... Read more

Reviews based on purchases on 5 Apr 2017

Excellent I highly recommend them especially Kaylan he was fantastic!

Very friendly and efficient. I dealt with Kaylan and he was very helpful and patient. He took time to explain anything I wasn't sure about and helped me secure a really great deal. Very happy with the service they provided. I would not hesitate in recommending them. Thanks Kaylan for a great job well... Read more

Reviews based on purchases on 4 Apr 2017

Awsome service and % rate's

Very helpful and worked extremely hard to make sure everything was done quickly and smoothly with the best rate. Would highly recommend Savvy to all my friends.

Reviews based on purchases on 4 Apr 2017

Great service! And very friendly, helpful no matter what the situation

Reviews based on purchases on 4 Apr 2017

Great experience

Anthony Iengo was an absolute legend. Professional follow up from start to finish. Very happy with the process. Cheers.

Reviews based on purchases on 4 Apr 2017

Great job

Have gone above and beyond to find me the car i was after

Reviews based on purchases on 4 Apr 2017

Great service

MAGNIFICENT. I was unsure at first as i just googled boat finance. I am glad i did. I also needed my finance asap. Thats excactly what i got with stephen in regards to loan documents and katia in settlements. Both went above and beyond for me. Wonderful service and would recommend savvy any time. ... Read more

Reviews based on purchases on 3 Apr 2017

Fantastic

Awsome service. Friendly. Helpful. Vince was really great.

Reviews based on purchases on 3 Apr 2017

Great prompt service from zak and easy to communicate with.

Reviews based on purchases on 2 Apr 2017

Great contact and service.

Reviews based on purchases on 2 Apr 2017

Great assistance

Assistance was great
Great deal
Customer service was great

Reviews based on purchases on 2 Apr 2017

Fantastic, no fuss, easy to deal with service. Highly recommend.

Reviews based on purchases on 1 Apr 2017

Good communication prompt service great interest rate.

Reviews based on purchases on 31 Mar 2017

Alister was great process being pre approved making me jump through hoops after that and it just carried on with shit. No fault of alister obviously a process thing that should have been told up front.

Reviews based on purchases on 31 Mar 2017

The team at Savvy were unbelievably helpful and end up saving me thousands would highly recommend.

Reviews based on purchases on 31 Mar 2017

Excellent communication, fast service and really care for there customers

Reviews based on purchases on 31 Mar 2017

It was a quick and professional service
Provided by Savvy and its Staff.
Everyone was friendly and courteous.
The rate offered was outstanding.
Thumbs up SAVVY

Reviews based on purchases on 31 Mar 2017

Great help through email and phone

Good to communicate with. Quick and simple quote .

Reviews based on purchases on 31 Mar 2017

Awesome service by Stephen Warner and Ly Nguyen. Great interest rate, very

Awesome service by Stephen Warner and Ly Nguyen. Great interest rate, very happy with service.

Reviews based on purchases on 31 Mar 2017

I had a very tight deadline and Daniel made me feel confident that they could help me out. He and the team worked very hard and brought it over the line just in time!
Happy with the result!

Reviews based on purchases on 30 Mar 2017

Great service

Savvy saved me time since I work long hours, helpful staff and the communication is great,
Would recommend and very competitive rates

Reviews based on purchases on 30 Mar 2017

Great communication and excellent service all the way through the process.Right down to settlement and insurance.

Reviews based on purchases on 30 Mar 2017

Great experience, thank you heaps. Love my new car.

Vas was wonderfully professional and helpful. He always kept me in the loop and ensured I felt comfortable despite my bad credit rating.

Reviews based on purchases on 30 Mar 2017

Helpful

Danni was excellent to deal with

Reviews based on purchases on 29 Mar 2017

A good finance company! Great interpersonal skills and fast at doing what they need to do. So happy with my new vehicle, thanks Savvy😊

Reviews based on purchases on 28 Mar 2017

Steak sauce

A1

Reviews based on purchases on 28 Mar 2017

Car carrier over priced

Reviews based on purchases on 28 Mar 2017

amazing help from nick. He did a very good job at helping me get my loan fo...

amazing help from nick. He did a very good job at helping me get my loan for my car

Reviews based on purchases on 28 Mar 2017

Big shout out to Vas!

Couldn't have asked for more from Vas - an absolute pleasure to deal with. He was with me from start to finish and always checked in to make sure I was feeling comfortable through the whole process. Neil was patient and helped me find a great car that I was super happy with!

Reviews based on purchases on 28 Mar 2017

Excellent service by Savvy Finance + Insurance

Great service

Reviews based on purchases on 28 Mar 2017

Service was prompt and very good! 10/10 to Luke for a great effort! Nothing...

Service was prompt and very good! 10/10 to Luke for a great effort! Nothing was a drama! Thank you guys! Will definitely use you again!

Reviews based on purchases on 27 Mar 2017

All round good service

Friendly service without being pushy. Danni took the time to understand my requirements and sourced a great finance option.

Reviews based on purchases on 27 Mar 2017

Extremely simple process, very friendly staff, particularly Neil and Anthon...

Extremely simple process, very friendly staff, particularly Neil and Anthony who I dealt with.

Reviews based on purchases on 27 Mar 2017

People people!!!!

I have never met people from a business like the people I dealt with through my application process, they were with me all the way and I so appreciated that they listened to me instead of treating me like my needs were standard. I feel like I had total support throughout the whole process. They were... Read more

Reviews based on purchases on 27 Mar 2017

Excellent

Zac was very helpful and made the whole process stress free

Reviews based on purchases on 27 Mar 2017

Amazing!

Fantastic, prompt, professional service provided by Nick Ivers and Saavy, I would highly recommend Saavy to any of my friends.

Nick's efforts were so great I suggest he needs a pay rise!

Reviews based on purchases on 27 Mar 2017

Excellent broker. Give them a try if it's difficult getting a loan.

I was very happy to get a car loan when it seemed otherwise impossible due to being self employed. The staff were very helpful and responsive to any queries.

Reviews based on purchases on 27 Mar 2017

Vince made it very to coordinate all the paper work needed that made for pl...

Vince made it very to coordinate all the paper work needed that made for pleasant experience

Reviews based on purchases on 26 Mar 2017

Easy process and great service!

Nick was the ultimate professional, explained everything for me in a simple way and was there to answer any questions I had immediately. A great experience.

Reviews based on purchases on 25 Mar 2017

The help me get a car without giving any dollar trusting me is very import...

The help me get a car without giving any dollar trusting me is very important for meas a person.

Reviews based on purchases on 25 Mar 2017

Absolutely 5 star experience,everything was perfect and on time and would r...

Absolutely 5 star experience,everything was perfect and on time and would recommend you guys to everyone i know.
Thank you

Reviews based on purchases on 24 Mar 2017

Excellent service by Savvy Finance + Insurance

Very helpful and kept me informed on the progress of my loan

Reviews based on purchases on 24 Mar 2017

Great experience

It was a really great experience especially the help from Danni Andrews, she was always available and helped me at every stage. Savvy helped me when every one left me.

Reviews based on purchases on 24 Mar 2017

Poor service by Savvy Finance + Insurance

I would not use again or recommend

1
Savvy Finance - Phil
1 month ago
Thanks for taking the time to provide your feedback.  I am sorry our service did not meet your expectations but you don't say why you got poor service. Would you mind contacting me with the reason for your dissatisfaction?  philg@savvy.com.au 

Reviews based on purchases on 24 Mar 2017

Amazing

Nick was amazing,
Such a helpful man,
Absolutely stoked with his services,

Reviews based on purchases on 22 Mar 2017

quick turnaround with good follow up easy information & advice to follow. s...

quick turnaround with good follow up
easy information & advice to follow.
still salesman strategies used to get you in (ie. no fees but there are they just bundle up into the whole package- good to know details if comparing across products)

Reviews based on purchases on 22 Mar 2017

It was excellent,very good communication on the end. I will recommend SAVVY...

It was excellent,very good communication on the end.
I will recommend SAVVY to all my friends

Reviews based on purchases on 21 Mar 2017

Need to deal with one person the whole time not persons from different sect...

Need to deal with one person the whole time not persons from different section.
Paper work needs to be clearer on what needs to be signed.

Reviews based on purchases on 21 Mar 2017

Excellent service! Xx

Excellent service highly recommend!!

Reviews based on purchases on 21 Mar 2017

If you could give an idea about the paperwork at the end of the process wil...

If you could give an idea about the paperwork at the end of the process will help the customers. Like, printing forms and getting attested by GP etc. Make it easier and time saving

Reviews based on purchases on 21 Mar 2017

I worked with Peter Eblen. He has got to be the best, most honest and detic...

I worked with Peter Eblen. He has got to be the best, most honest and deticated bloke I have ever worked with in a finance company. He went out of his way to make sure everything worked well and to a time frame. Absolutely perfect service! Highly recommend Peter. Great job

Reviews based on purchases on 21 Mar 2017

Customer service was good, however need a receptionist to take calls as the...

Customer service was good, however need a receptionist to take calls as they are to busy to take calls and do required loan documentation.
Got a good interest rate and once all documents completed all moved very quickly regarding payment

Reviews based on purchases on 20 Mar 2017

Excellent service by Savvy Finance + Insurance

Vince was excellent and helpful

Reviews based on purchases on 20 Mar 2017

Well above and beyond my expectations!

Five stars well earned. Vince and the team made the whole process painless and theywere there to assist every step of the way. When the car I'd had my eye on fell through they even put me in touch with someone who was able to find my ideal car for me. I'll admit, I was a little cautious at first, but... Read more

Reviews based on purchases on 20 Mar 2017

Excellent service by Savvy Finance + Insurance

Happy with the services that were provided

Reviews based on purchases on 20 Mar 2017

Excellent service by Savvy Finance + Insurance

Great service and communication
Got the finance faster then I thought

Reviews based on purchases on 18 Mar 2017

Great service!

I have had nothing but great customer service especially from Tony. He has been contactable via phone and email very easily and made the whole process a breeze! Thankyou!

Reviews based on purchases on 18 Mar 2017

Excellent staff

Awesome service very nice staff anything I asked I was helped out as quick as possible

Reviews based on purchases on 18 Mar 2017

Excellent service by Savvy Finance + Insurance

Mitch as awesome

Reviews based on purchases on 18 Mar 2017

Kept me up to date constantly and were upfront and honest with me from the ...

Kept me up to date constantly and were upfront and honest with me from the first phone call. Highly recommended.

Reviews based on purchases on 17 Mar 2017

Excellent customer service and fast as well. Stephen Warner looked after me...

Excellent customer service and fast as well. Stephen Warner looked after me and was able to get me a loan. I definitely recommend SAVVY!

Reviews based on purchases on 16 Mar 2017

Brilliant

Big thanks to Peter....did a great job on the finance of my new car. Also Neil and Giani from vehicles did a brilliant job in finding what i wanted...🖒🖒

Reviews based on purchases on 16 Mar 2017

Easy process. Nick was very quick and responsive to any query. I would not ...

Easy process. Nick was very quick and responsive to any query. I would not have gone to anyone else. He explained everything very clearly. Will refer friends to him.

Reviews based on purchases on 16 Mar 2017

Great service

Great proactive service. Helpful and dealt with my requests with urgency.
Would definitely recommend

Reviews based on purchases on 16 Mar 2017

A lot of documents to sort out but got through it all with some outstanding...

A lot of documents to sort out but got through it all with some outstanding customer service. Peter Siatis was fantastic a credit to your company .

Reviews based on purchases on 15 Mar 2017

Savvy is the best

Friendly service, great staff!
They did all the work and found me a beautiful car.
The best car loan service ever!!!!

Reviews based on purchases on 14 Mar 2017

Excellent service by Savvy Finance + Insurance

Mitch was unreal did a great job

Reviews based on purchases on 14 Mar 2017

Fantastic!! Vas was my contact at Savvy, friendly, easy going and got me th...

Fantastic!! Vas was my contact at Savvy, friendly, easy going and got me the best rate going around. Will defiantly use Savvy again.

Reviews based on purchases on 14 Mar 2017

Excellent service by Savvy Finance + Insurance

Fast and reliable

Reviews based on purchases on 14 Mar 2017

Thanks Savvy

Definitely glad I got in contact with nick and the team at savvy.

Reviews based on purchases on 11 Mar 2017

Thanks Peter for making the private purchase of our new vehicle hassle free...

Thanks Peter for making the private purchase of our new vehicle hassle free and quick, we are happy people.👌

Reviews based on purchases on 11 Mar 2017

Excellent service by Savvy Finance + Insurance

Great service

Reviews based on purchases on 10 Mar 2017

Excellent service by Savvy Finance + Insurance

Fast and reliable

Reviews based on purchases on 10 Mar 2017

Excellent service by Savvy Finance + Insurance

I think team was excellent . And they were quite quick

Reviews based on purchases on 10 Mar 2017

Would highly recommend Savvy. Peter was so helpful.

Very professional and friendly service. Prompt and helpful always.This is the second time I have used Savvy. They were so quick and on the ball.

Reviews based on purchases on 10 Mar 2017

Good service by Savvy Finance + Insurance

Very fast and efficient

Reviews based on purchases on 9 Mar 2017